Housekeeper

reitmr; Nashville (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

401(k)

Paid Vacation

Sonesta Hotel Discounts

Educational Assistance

Job summary

Sonesta International Hotels in Nashville is seeking a Room Attendant to work with the Housekeeping Management Team to clean guest rooms and public spaces, and possibly work in the laundry facility, ensuring total guest satisfaction. The role requires adhering to brand standards, managing time efficiently, and supporting deep cleaning projects.

The position involves mornings, evenings, weekends, and holidays, with comprehensive benefits and the potential to advance within Sonesta's growing hotel

Qualifications

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to Sonesta G.U.E.S.T. standards.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Clean and service assigned rooms or areas according to established standards, including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.

Skills

Fluent English

Job description

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.-and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive -bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.

Job Description

DUTIES AND RESPONSIBILITIES :

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
• Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
• Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
• Minimize waste of supplies and amenities within all areas of housekeeping.
• May regularly assist with deep cleaning projects.
• Report needed repairs or unsafe conditions to supervisor.
• Handle all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS :

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Additional Job Description Benefits:

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match (available the first day of the month after hire date)
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days (2 weeks of vacation, 6 sick days, 10 paid holidays per year)
• Free parking
• Free shift meal
• $60 Shoes for Crew credit per year
• Fun, family environment
• Sonesta Hotel Discounts (over 1,200 hotels world-wide)
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long-Term Disability Insurance
• Various Employee Perks and Discounts

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submit