Housekeeper

Equity LifeStyle Properties, Inc.; Mocksville (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacations

Job summary

Equity LifeStyle Properties, Inc. seeks a Housekeeper for our Mocksville, NC resorts.

You will keep cabins, rentals, and common areas clean to five-star standards, assist with guest inquiries, and support maintenance and resort staff to ensure seamless operations. Qualified candidates have a high school diploma (or equivalent), 1–3 years of housekeeping experience, and a valid driver's license with a good driving record.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of housekeeping experience.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

Responsibilities

• Clean resort office, clubhouse, public access areas and models (mopping, dusting, vacuuming, trash removal).
• Clean cabins and rentals to prepare for new guests.
• Maintain rentals and common areas to standards.
• Track cleaning supply inventory and request refills.
• Report maintenance concerns to Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other staff as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Respond to guest inquiries in a timely, professional manner.
• Address guest-related problems with a positive attitude.
• May drive a motorized vehicle to run errands or pick up supplies.
• Work with management to maintain open communications and team coordination.
• Provide outstanding customer service.

Skills

Organizational skills

Attention to detail

Valid driver’s license

Ability to lift 50 pounds

Weekend/holiday availability

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Mocksville, North Carolina.

What You'll Do

Our housekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your Job Will Include

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping, dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & Skills You Need

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver’s license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.