Housekeeper

TPG Hotels & Resorts; Mansfield (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid Time Off

401(k) Retirement Plan with company‑s>

Job summary

TPG Hotels & Resorts seeks a Room Attendant to maintain clean, welcoming guest rooms and public areas. You will dust, vacuum, make beds, and restock supplies while adhering to safety and sanitation standards.

The role requires professionalism in guest interactions and attention to detail on every assigned room. The position supports the hotel’s housekeeping team, with physical duties such as lifting, standing, and moving supplies, and may include working nights, weekends, and holidays to ensure

Qualifications

• Prior housekeeping experience is a plus.
• Strong attention to detail and adherence to cleaning standards.
• Ability to communicate professionally with guests and team members.
• Safe handling of cleaning chemicals and use of equipment.

Responsibilities

• Clean and tidy guest rooms per standards, including beds, linens, and surfaces.
• Sanitize bathrooms and amenities.
• Dust and wipe furniture, surfaces, and décor in rooms and public areas.
• Restock toiletries, towels, and linens in guest rooms.
• Empty trash and replace liners in guest rooms and common areas.
• Sweep, mop, and vacuum floors in rooms and corridors.
• Identify and report maintenance issues to the supervisor.
• Monitor lost and found items and report as required.
• Interact with guests politely and assist with requests.
• Maintain privacy and security by following procedures.

Skills

Attention to detail

Communication skills

Independent work

Flexibility

Safety & sanitation

Education

High school diploma or equivalent

Tools

Cleaning chemicals & equipment

Job description

Job Overview

The Room Attendant is a crucial member of the hospitality team responsible for maintaining cleanliness, order, and a welcoming atmosphere in guest rooms, public areas, and other designated spaces. They play a key role in ensuring guest satisfaction and a positive guest experience.

• Room Cleaning: Clean and tidy guest rooms according to established standards, including dusting, vacuuming, changing linens, and making beds.
• Bathroom Maintenance: Thoroughly clean and sanitize bathrooms, including fixtures, surfaces, and amenities.
• Surface Cleaning: Dust and wipe down furniture, surfaces, and decorative items in guest rooms and public areas.
• Restocking: Refill supplies such as toiletries, towels, and linens in guest rooms.
• Trash Removal: Empty trash bins and replace liners in guest rooms and common areas.
• Floor Care: Sweep, mop, and vacuum floors in guest rooms, hallways, and public spaces.
• Report Maintenance Issues: Identify and report any maintenance or repair needs to appropriate personnel.
• Lost and Found: Keep an eye out for lost items in guest rooms and public areas and report them to the supervisor.
• Guest Interaction: Interact professionally and courteously with guests, responding to their requests and inquiries as needed.
• Privacy and Security: Respect guests' privacy and maintain security standards by following established procedures.

Skills And Abilities

• Previous experience in housekeeping or a related role is a plus.
• Attention to detail, thoroughness and knowledge in proper cleaning techniques, chemicals, and equipment.
• Ability to work independently and efficiently to complete assigned rooms, organize housekeeping carts, and all other assigned tasks.
• Strong communication skills for interacting with guests and team members.
• Basic understanding of safety and sanitation practices.
• Flexibility to work nights, weekends, and holidays as needed.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with company match
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.