Housekeeper

Drury Hotels Company, LLC; Glen Allen, Richmond (VA, VA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonuses up to $3,200/year

Hotel discounts and free room nights

Paid time off

Job summary

Drury Plaza Hotel is seeking a housekeeping team member to maintain clean, comfortable guest rooms and public areas. You will vacuum, change linens, and keep bathrooms spotless while ensuring guests have a pleasant stay. Training emphasizes attentiveness to detail and guest service in a fast-paced environment.

Starting wage is competitive and may include quarterly bonuses. A supportive team, opportunities for growth, and employee discounts accompany this full-time role at multiple Drury

Qualifications

• Ability to follow verbal and written instructions.
• Comfortable with cleaning duties and moving/lifting up to 25-35 pounds.
• Reliability and positive attitude toward guests and team members.

Responsibilities

• Perform cleaning tasks to maintain hotel cleanliness and guest rooms.
• Vacuum, change linens, and keep bathrooms sparkling.
• Assist with laundry and public area cleaning as needed.
• Provide friendly, courteous service and respond to guest requests promptly.

Skills

Follow instructions

Shift flexibility

Teamwork

Education

High school diploma or equivalent

Job description

Property Location

Drury Plaza Hotel - 11049 West Broad Street, Glen Allen, Virginia 23060-5937

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What You Can Expect From Us

Much. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Benefits

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more -over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
• Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans.
• This role is eligible for a discretionary quarterly +1 Service bonus.

Why join us?

Here you will be valued for what you do and who you are and you will be well compensated. There is a reason we boast multiple top employer awards across the country.

• Hotel discounts and free room nights
• Paid time off as well as medical, dental, vision and life insurance
• Team Member Assistance Program and Company-matched 401(k)

What you will do

In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine.

Responsibilities (Spanish)

Lo que harás: Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo. Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes. Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas. Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios. Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten. Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.

Lo que esperamos de ti: Con tu espíritu emprendedor y tu personalidad única, brillarás en los hoteles Drury. Buscamos miembros del equipo de limpieza con actitudes positivas y estas calificaciones. Conocimientos exhaustivos de los procedimientos y suministros de limpieza. Capacidad de trabajar de forma independiente (sin supervisión directa) y seguir instrucciones (verbales y escritas). Tener una actitud positiva y resolutiva. Dedicación a brindar un servicio excelente al cliente. FUNCIONES BÁSICAS Y TAREAS LABORALES: Realiza una variedad de servicios de limpieza del hotel para mantener limpias las habitaciones de los huéspedes de acuerdo con las normas establecidas. Inspecciona visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios. Ayuda a los huéspedes siempre que sea posible proporcionando ropa de cama, toallas, comodidades, o información que soliciten. Se te puede pedir que ayude en la lavandería/ limpiar los espacios públicos cuando sea necesario. Asegura una experiencia excepcional para los huéspedes brindando un servicio amable y cortés al descubrir y responder de manera rápida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1. Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huéspedes. Drury Hotels están abiertos los 7 días de la semana y nuestros días más ocupados son los fines de semana (los sábados y domingos). Trabajar sábado y domingo puede ser un requisito para este puesto.

CONOCIMIENTO GENERAL, HABILIDAD, Y CAPACIDAD: Requiere la habilidad de seguir instrucciones verbales y escritas. Requiere un conocimiento profundo de los procedimientos de limpieza, así como de los suministros de limpieza. Requiere capacidad para trabajar sin supervisión directa. Proporciona un excelente servicio al cliente. REQUISITOS MENTALES Y FÍSICOS: EDUCACIÓN: Requiere conocimientos, habilidades, y destrezas mentales equivalentes a la finalización de 2 años de escuela secundaria. EXPERIENCIA: La experiencia previa en la limpieza es útil pero no necesaria. FUNCIONES ESENCIALES: Requiere la capacidad de caminar y estar de pie durante todo el turno de trabajo. Requiere capacidad para empujar, pasar la aspiradora, alcanzar, estirarse, y agacharse en las actividades diarias de trabajo. Requiere la capacidad de levantar 25 - 35 libras de forma intermitente durante la jornada laboral. RELACIONES LABORALES: Reporta a la Ejecutiva de Limpieza / Subgerente General. Mantiene y promueve una relación de trabajo positiva y cooperativa con todos los departamentos del hotel. Crece. Brilla. Trabaja feliz. Solicítalo ahora. Contrata de inmediato! El salario inicial puede estar por encima de la tasa mínima, en función de la experiencia, las habilidades y la educación pertinente. Aceptaremos solicitudes de forma continua.

Compensation

• Competitive starting hourly pay
• Quarterly bonuses up to $3200/year based on hotel results.
• Pay range: $17.15 - $25.16
• The starting wage may be above the minimum rate, based on relevant experience, skills, and education.

Requirements

No previous cleaning experience required. Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.

Rise. Shine. Work Happy. Hiring Immediately!

We are hiring immediately for full time and part time housekeepers.

About Us

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together - across 150 hotels in 30 states to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

EOE Explore Our Culture