HOUSEKEEPER

Hyatt Place/Gilbert; Gilbert (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

HCW Hospitality is seeking a dedicated Housekeeper to help create rooms that feel fresh, cared for, and ready for guests. Your attention to detail, pride in your work, and commitment to service will drive memorable experiences for every guest, every time.

The role emphasizes thorough cleaning, restocking, and reporting maintenance issues, with opportunities to assist in deep cleaning and guest service tasks as needed.

Qualifications

• High attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team with good time management.
• Strong communication skills and guest-service orientation.
• Physical ability for cleaning tasks (lifting, bending, standing).

Responsibilities

• Thoroughly clean and restock guest rooms to meet high cleanliness standards.
• Complete daily tasks: beds, bathrooms, vacuuming, dusting, restocking amenities.
• Maintain housekeeping cart with supplies, keep it clean and organized.
• Report maintenance issues or safety hazards in rooms or public areas.
• Assist with deep cleaning tasks as needed (furniture moving, carpet cleaning).
• Provide a welcoming, hospitable environment and address guest requests promptly.
• Take on additional duties as assigned to support hotel operations.

Skills

Attention to detail

Independent worker / team player

Communication skills

Physical stamina

Job description

Description

JOB SUMMARY:

At HCW Hospitality, cleanliness is part of the guest experience. As a Housekeeper, you'll help create rooms that feel fresh, cared for, and ready to welcome each guest. Your attention to detail, pride in your work, and commitment to service will help us create incredible experiences for every guest, every time.

WHAT YOU'LL DO:

• Thoroughly clean and restock guest rooms to meet the highest standards of cleanliness and comfort.
• Complete daily tasks efficiently, including making beds, cleaning bathrooms, vacuuming, dusting, and restocking amenities.
• Maintain your housekeeping cart with the necessary supplies, ensuring it is clean and organized.
• Report any maintenance issues or safety hazards in guest rooms or public areas.
• Assist with deep cleaning tasks as needed, including furniture moving, carpet cleaning, and more.
• Provide a welcoming and hospitable environment for guests, addressing any requests promptly.
• Take on additional duties as assigned by management to support the smooth operation of the hotel.

WHAT YOU BRING:

• Strong attention to detail and a commitment to cleanliness.
• The ability to work independently and as part of a team, with excellent time-management skills.
• A positive attitude and the ability to maintain composure under pressure.
• Strong communication skills and a willingness to assist guests and team members alike.
• The physical ability to perform cleaning tasks, including lifting, bending, and standing for extended periods.

JOIN HCW HOSPITALITY:

At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Join our team and build your future.

HCW Hospitality is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace.