Housekeeper

equitylifestyleproperties; Cottonwood (AZ); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Vacation & sick time

Job summary

ELS in Cottonwood, Arizona is hiring a Housekeeper to maintain clean, welcoming resort spaces and guest areas.

You will clean offices, clubhouses, cabins, rentals, and common areas, stock supplies, report maintenance, and assist staff to ensure a five-star guest experience. Weekend and holiday shifts required; valid driver's license preferred.

Qualifications

• High school diploma or equivalent required.
• 1–3 years housekeeping experience preferred.
• Knowledge of cleaning products and supplies.
• Ability to lift up to 50 pounds.
• Willing to work weekends and holidays as needed.

Responsibilities

• Clean resort offices, clubhouse, public areas, and model homes per direction (mop, dust, vacuum, trash removal).
• Clean cabins and rentals to prepare for new guests.
• Maintain rentals and common areas to company standards.
• Track cleaning supply inventory and request refills.
• Report maintenance concerns to Resort Manager or Maintenance Supervisor.
• Assist maintenance staff and other team members as needed.
• Support guest activities and events cleaning.
• Respond to guest inquiries promptly and professionally.
• Address guest-related problems with a positive attitude.
• May operate a motorized vehicle to run errands or pick up supplies.
• Collaborate with management to ensure open communication and coordination.
• Provide outstanding customer service.

Skills

Organizational skills

Attention to detail

Valid driver’s license

Customer service mindset

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Cottonwood, Arizona.

What you'll do:

Our h ousekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping , dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and/or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need:

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver's license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including:

• medical, dental, and vision plans
• a generous 401(k) employer match
• paid vacations, holidays, and sick time

As an Equal Opportunity Employer, we welcome and thank all applicants.