Housekeeper

Ivy Hospitality; Columbus (OH); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Retirement Plan

Paid Time Off (PTO)

Job summary

Ivy Hospitality in Columbus, Ohio is seeking a dedicated Housekeeper responsible for maintaining cleanliness and appearance of guest rooms and public areas. The ideal candidate should possess basic communication skills and the ability to lift up to 30lbs.

There are no prior experience requirements, but hospitality experience is appreciated. The role involves varying schedules, including nights and weekends, to ensure guests enjoy a welcoming environment.

Qualifications

• No prior experience required; hospitality experience is a plus.
• Must maintain a neat, clean, and well-groomed appearance according to company standards.

Responsibilities

• Clean and reset guest bedroom and bathroom areas according to established standards.
• Maintain cleanliness of hallways and common areas.
• Respond promptly to guest complaints and special requests.

Skills

Basic communication skills

Ability to lift up to 30lbs

Mobility for up to 8 hours

Flexibility to work varying schedules

Education

High School diploma or equivalent preferred

Job description

Position: Housekeeper

Reports To: Housekeeping Leadership Team / Assistant General / Manager and General Manager

Position Summary

The Housekeeper is responsible for maintaining the cleanliness and appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring a welcoming, clean, and comfortable environment for all guests.

Pay Range: 15.50 an hour based on experience and qualifications

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Clean and reset guest bedroom and bathroom areas according to established standard, using provided chemicals and cleaning equipment properly and safely
• Maintain cleanliness of hallways and common areas as assigned
• Perform other duties as requested, such as cleaning unexpected spills or completing special guest requests
• Assist other housekeeping associates in maintaining clean and organized work and public areas
• Participate in the hotel’s carpet care program by spotting carpet during room cleaning
• Report any maintenance issues or needs to the Supervisor
• Stock and maintain housekeeping carts and linen storage rooms
• Complete “room assignment sheet” accurately, documenting completed tasks and any issues encountered
• Respond promptly to guest complaints or special requests, ensuring guest satisfaction
• Follow proper procedures for entering guest rooms, ensuring guest privacy and security
• Greet guests with a smile, make eye contact, and offer friendly assistance when interacting
• Adhere to all company policies and procedures related to safety and security, including proper handling and storage of keys and lost and found items
• Be knowledgeable of policies regarding emergency procedures and bloodborne pathogen protocols
• Communicate effectively with coworkers and other departments, contributing to a supportive work environment

Qualifications

Education: High School diploma or equivalent preferred.

Experience: No prior experience required; hospitality experience is a plus.

• Basic communication skills, both verbal and written.
• Must be able to stand and exert well‑paced mobility for up to 8 hours.
• Must be able to lift up to 30lbs on a regular and continuing basis.
• Must be able to bend, stoop, squat, and stretch to fulfill cleaning tasks.
• Must maintain a neat, clean, and well‑groomed appearance according to company standards.
• Flexibility to work varying schedules, including nights, weekends, and holidays.

Benefits

Health & Wellness

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Financial Security & Peace of Mind

• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short‑Term Disability
• Voluntary Long‑Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• 401(k) Retirement Plan

Time to Recharge

• Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.