Housekeeper

Laurels and Haven Highland Creek; Charlotte (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

401(k)

Job summary

TerraBella Senior Living is seeking a dedicated Housekeeper to join The Laurels & The Haven in Highland Creek. You will perform cleaning across apartments, common areas, and shared spaces, following a structured schedule to maintain a safe, welcoming environment for residents and staff.

The role requires HS diploma (or equivalent), prior housekeeping experience preferred, and the ability to communicate with residents.

Qualifications

• High School diploma or equivalent preferred.
• Previous housekeeping experience preferred.
• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must demonstrate an interest in working with a senior population.
• Interacts with guests, residents, and staff in a courteous and friendly manner.
• Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl. The Team Member is occasionally required to sit.
• Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

Responsibilities

• Performs cleaning duties according to schedule (daily, weekly, monthly) in assigned areas such as apartment homes, common areas, lounges and offices.
• Sweeps, dusts, dust mops, and wet mops all floors and stairways; spot cleans and vacuums floors, rugs, carpets and runners.
• Cleans, sanitizes, and polishes both lavatory, shower and sink fixtures and facilities; stocks dispensers as necessary.
• Scrubs bath and shower room tiles, woodwork, window frames, and sills.
• Maintains equipment and materials needed to perform work in a clean and orderly condition.
• Collects trash and refuse from work areas and places in designated pick-up areas.
• Responsible for collecting, cleaning and redistributing the community laundry.
• Responsible for maintaining the commercial laundry in a clean, orderly and sanitary condition.
• Ensures cleaning chemicals are kept stored and locked when not in use.
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes.
• Reports any needed repairs and supply and equipment needs to the Lead Housekeeper.
• Other duties as assigned.

Skills

Communication

Customer service

Teamwork

Physical stamina

Safety awareness

Education

High School diploma

Job description

TerraBella Senior Living proudly serves thousands of residents and families offering a full range of lifestyle and care options including Active Independent Living, Assisted Living, Memory Care, and short-term Respite. With a foundation rooted in purpose, hospitality, and connection, TerraBella fosters communities where both residents and Team Members thrive.

As part of one of the largest senior living organizations in America, TerraBella communities have earned Great Place to Work certifications from 2022-2026. At TerraBella, culture, growth, and heart define who we are. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

TerraBella Senior Living is looking for a Housekeeper to join our community The Laurels & The Haven in Highland Creek.

Responsibilities

• Performs cleaning duties according to schedule (daily, weekly, monthly) in assigned areas such as apartment homes, common areas, lounges and offices.
• Sweeps, dusts, dust mops, and wet mops all floors and stairways; spot cleans and vacuums floors, rugs, carpets and runners. Rotates runners in hallways and entryways.
• Cleans, sanitizes, and polishes both lavatory, shower and sink fixtures and facilities; stocks dispensers as necessary.
• Scrubs bath and shower room tiles, woodwork, window frames, and sills.
• Maintains equipment and materials needed to perform work in a clean and orderly condition.
• Collects trash and refuse from work areas and places in designated pick-up areas.
• Responsible for collecting, cleaning and redistributing the community laundry.
• Responsible for maintaining the commercial laundry in a clean, orderly and sanitary condition.
• Ensures cleaning chemicals are kept stored and locked when not in use.
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes.
• Reports any needed repairs and supply and equipment needs to the Lead Housekeeper.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent preferred.
• Previous housekeeping experience preferred.
• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must demonstrate an interest in working with a senior population.
• Interacts with guests, residents, and staff in a courteous and friendly manner.
• Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl. The Team Member is occasionally required to sit.
• Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision.

Benefits

For eligible employees, we offer a comprehensive benefits package that includes competitive pay, medical, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and career growth opportunities, wellness-related benefits, and additional support through our Employee Assistance Program (EAP).

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V