Housekeeper

24 Hour Fitness USA, LLC; Bothell (WA); On-site; USD 31,000 - 42,000; Full time

Job summary

24 Hour Fitness USA, LLC is seeking a Club Attendant to keep the facility clean, healthy, and orderly while delivering exceptional member service. You will perform a range of cleaning tasks, restock supplies, and report maintenance needs to ensure a safe, welcoming environment for all members and staff.

You will work with the Facilities Technician and management to maintain high cleanliness standards across all club areas, including potential wet areas and routine cleaning projects.

Qualifications

• High School Diploma or GED required.
• Six months janitorial experience preferred.
• Physical ability to lift up to 100 pounds and stand/walk for long periods.
• Ability to climb, bend, and move in small spaces as part of cleaning duties.

Responsibilities

• Cleans and dusts walls, mirrors, countertops, glass, and windows.
• Sweeps, mops, scrubs, and vacuums floors in all areas of the club.
• Restocks supplies and empties trash/recycling containers.
• Completes daily/weekly scope of work and special cleaning projects.
• Maintains wet areas (pool deck, steam room, sauna where available) and tests pool chemicals.
• Performs minor repairs and painting as directed; coordinates with Facilities Technician.

Skills

Cleaning practices

Verbal communication

Written communication

Independence

Attention to detail

Cooperative relationships

Education

High School Diploma or GED

Job description

JOB SUMMARY

The Club Attendant will drive member satisfaction by providing exceptional customer service through performing a variety of maintenance and cleaning tasks to keep the facility in a healthy, clean and orderly standard.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Cleans and dusts walls, mirrors, countertops, glass, and windows
• Sweeps, mops, scrubs, and vacuums floor of all areas of club, including locker rooms, weight area, cardio, office space, hallways, stairs, etc.
• Cleans and dusts all weight and cardio equipment
• Restocks supplies
• Empties clubs’ garbage and recycling containers
• Completes daily and weekly scope of work as assigned
• Performs special cleaning projects as assigned
• Cleans and maintains wet areas of the club, if applicable (cleaning pool deck, vacuuming pool, cleaning steam room and sauna and conducting regular pool chemical testing). Not all clubs have wet areas
• Performs minor cosmetic repair on equipment (rust removal, touch up paint, re-labeling, etc.)
• Partners with Facility Technician to perform cleaning duties on equipment as outlined in preventative maintenance guide
• Performs minor painting as approved / directed by General Manager and Facilities Technician
• Use all janitorial supplies in accordance to product labels and club manuals
• Report all newly identified facility maintenance issues via Service Channel
• Report any member complaints to the General Manager

ORGANIZATION RELATIONSHIPS

Partners with the Facilities Technician and reports to the General Manager. The club attendant will regularly interact with club management, team members and members.

REQUIRED QUALIFICATIONS

Knowledge, Skills & Abilities

• Cleaning practices and procedures
• Understand and follow written instructions
• Effectively communicate (verbal and writing skills)
• Work independently in the absence of supervision
• Attention to detail
• Establish and maintain cooperative working relationships with those contacted in the course of duties

Minimum Educational Level/Certifications

• High School Diploma or General Education Diploma (GED)

Minimum Work Experience and Qualifications

• Six months of janitorial experience

Physical Demands/ Environmental Conditions

• While performing duties of this job, the employee is regularly required to stand, walk, and use hands and arms
• Frequently required to climb, balance, stoop, kneel, crouch, or crawl
• Regularly required to lift up to 25 pounds. Occasionally required to lift up to 100 pounds
• Telephone usage: Ability to communicate with internal and external members
• Required usage of cleaning chemicals, ladders, and cleaning utensils
• Regularly exposed to moving mechanical parts
• Noise level in the environment is occasionally loud

Travel Requirement

• Travel from club to club may be required

DISCLAIMER

This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.