Housekeeper

Extended Stay America; Bluffton (SC); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Vision Insurance

401(k) Savings Plan

Employee Recognition Programs

Employee Assistance Program (EAP)

Employee Perks Program offering discounts to major companies

Job summary

A hospitality company is seeking a Housekeeper to ensure the cleanliness and maintenance of guest rooms. Responsibilities include cleaning rooms to company standards, reporting maintenance issues, and supporting guests' needs. No prior experience is necessary, making it an accessible position for individuals looking to start in the hospitality industry. The role promotes a commitment to guest satisfaction, contributing to a positive environment for both guests and staff.

Qualifications

• No prior experience or training necessary.

Responsibilities

• Cleans assigned guest rooms with adherence to company standards, policies, and procedures.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Promotes a 100% commitment to providing the best possible experience for guests.

Job description

Requirements

Knowledge, Skills, Abilities & Competencies

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Environmental Job Requirements

• Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
• Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
• Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
• Detect items in guest rooms to ensure safe performance of work.
• Frequently work in outside weather conditions (depending on hotel).
• Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
• Typically, moderate to loud noise levels in the work environment.
• The associate may be asked to travel to help additional locations within a reasonable geography.

Minimum Qualifications

• No prior experience or training necessary.

Job Description

Position Purpose and Summary

The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.

Watch A Day in the Life video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067

Watch A Day in the Life video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198

Major / Key Job Duties

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.Completes all required and annual Extended Stay University training.

Other Duties

• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

Benefits

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies