Housekeeper

AutoCamp- Nature's Boutique Hotel; Asheville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine access

Health insurance options

401k + Company Match

Paid Time Off

Job summary

AutoCamp is seeking a dynamic, service-oriented Housekeeper to join our team at AutoCamp. We are a lifestyle hotel brand delivering upscale outdoor hospitality and a hassle-free guest experience.

The role involves thoroughly cleaning assigned rooms to the highest standards, restocking amenities, assisting guests, and maintaining a positive, guest-focused environment. Flexible hours including evenings, weekends, and holidays are required.

Qualifications

• Prior hotel housekeeping experience.
• High school diploma or equivalent.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Knowledge of cleaning products and equipment handling.
• Strong attention to detail and customer service.

Responsibilities

• Clean assigned rooms to high standards.
• Restock and maintain housekeeping cart.
• Assist guests with questions and requests.
• Represent AutoCamp in a professional and courteous manner.

Skills

Customer service

Punctuality

Detail oriented

Problem solving

Education

High school diploma

Tools

Cleaning equipment

Job description

External Description

AutoCamp is seeking a dynamic, service-oriented Housekeeper to join our team! AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world's top outdoor destinations -- we call it Outdoor Hospitality. If you consider yourself a creative problem solver who always finds a way to get it done, we invite you to apply to AutoCamp to join our adventure.

What's in it for you? When you join AutoCamp you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! AutoCamp provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: AutoCamp is a division of Schulte Hospitality Group, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

ESSENTIAL RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
• Straightens kitchen, bathroom, bedroom and furniture items.
• Dusts, polishes and removes marks from walls, counters, and furnishings.
• Sweeps, mops and cares for floors.
• Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
• Communicates the status of cleaned rooms to Housekeeping Supervisor.
• Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
• Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
• Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
• Uses designated cleaning products properly and safely.
• Restocks and maintains housekeeping cart.
• Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
• Assists guests with questions and requests.
• Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
• Learns how to carry out property emergency procedures.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Performs any other duties as requested by management

EDUCATIONAL REQUIREMENTS AND PREFERENCES

DESIRED SKILLS AND EXPERIENCE

• Prior experience working as a hotel housekeeper
• High school diploma or equivalent
• Able to arrive for assigned shifts on time.
• Must have an understanding of how to properly use assigned cleaning equipment and products.
• Knowledge of proper cleaning product handling and safety procedures.
• Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
• Able to operate cleaning equipment such as a vacuum cleaner.
• Thoroughness and an attention to detail.
• Excellent and attentive customer service.

THE RIGHT PERSON WILL...

• Be well groomed and have a keen sense of style and an appreciation for good design.
• Practice thoroughness and an attention to detail.li>Possess excellent and attentive customer service.
• Be a creative problem solver who can find solutions when issues arise.

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*AC Hospitality Management, LLC is an Equal Opportunity Employer.