Housekeeper

High5; Asheville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare service provider in Asheville, NC seeks an Environmental Services Technician to maintain cleanliness and safety throughout the facility. The role involves performing environmental service duties, adhering to health and safety standards, and providing courteous service to visitors. Candidates should ideally have a high school diploma and previous healthcare housekeeping experience is preferred. This position requires attention to detail and strong communication skills.

Qualifications

• Must be able to read and write on an 8th grade level.
• Preferred: Previous healthcare housekeeping experience of 1 year.

Responsibilities

• Perform environmental service duties that promote a safe and clean environment.
• Clean and sanitize furniture, equipment, floors, and restroom supplies.
• Ensure compliance with safety and health standards.

Skills

Communication skills

Attention to detail

Customer service

Education

High School Diploma

Job description

4+ Months

Location: 509 Biltmore Ave Asheville, NC 28801

Preferably candidates that are already vetted (BG and DS complete). Client needs an immediate start

CSR experience is ok, as long as they are trainable

Health Requirements

• TB test – new hire needs proof of a test that was completed in the last 3 months
• Immunization review that requires proof if immunity of the items below.
• Tdap vaccine – since the age of 11
• MMR vaccine x2 or titer immunity to measles, mumps, and rubella
• Varicella vaccine x2 or titer immunity to varicella
• Hepatitis B vaccine x3 or titer immunity to Hep B or a signed declination
• Influenza vaccine – when in season or a signed declination
• Respirator fit test

Role Summary

Perform environmental service duties that promote a safe, clean, sanitary and aesthetically pleasing environment that contributes positively to the healing process. To do so in a manner that is least disruptive and harmoniously in tune with the goals and needs of visitors, physicians and the staff of other departments. To be considerate, courteous and polite to all who enter the facility, demonstrating the key values and concern and providing assistance as required.

Essential Accountabilities / Performance Criteria

• Performs duties correctly by following hospital policies and procedures.
• Supports department by following department policies and procedures.
• Enhances hospital by contributing to the overall quality of services.
• Ensures personal performance by staying informed about changes in policies and procedures.
• Preserves hospital resources by maintaining building interiors.
• Promotes cleanliness by dusting and sanitizing furniture, equipment, mirrors and fixtures.
• Cleans interiors by washing windows, walls, ceilings, vents and light fixtures.
• Present a clean environment by sweeping, mopping, scrubbing, stripping and refinishing floors.
• Maintains cleanliness by vacuuming, spotting and shampooing carpets.
• Improves office environment by changing cubicle curtains and drapes.
• Meets visitor, patient and staff needs by re-supplying and stocking restroom paper supplies.
• Preserves resources by reporting repair needs.
• Enhances hospital atmosphere by appropriately and efficiently removing waste.
• Presents a clean environment by emptying and sanitizing waste containers.
• Oversees disposal process by transporting solid waste to compactors.
• Promotes recycling by correctly transporting and disposing of cardboard.
• Supports environmental consciousness by recycling material.
• Enhances hospital image by cleaning/emptying cigarette receptacles in smoking areas.
• Maintains equipment functionality by monitoring and cleaning equipment as needed.
• Uses equipment correctly by following operational instructions.
• Preserves resources by cleaning equipment after each use.
• Supports department by notifying supervisor and equipment technician about needed repairs.
• Protects patients, visitors, staff and building by inspecting and verifying safety of equipment.
• Assists department and hospital by providing quality services.
• Maintains accurate records by documenting cleaning actions.
• Takes initiative by noting and reporting areas requiring additional care or monitoring.
• Demonstrates responsibility by informing supervisor of incomplete work.
• Promotes department function by communicating between shifts.
• Ensures acceptable personal job performance by meeting department standards.
• Protects hospital and department financial resources by ensuring cost containment.
• Prevents waste by using supplies and chemicals correctly.
• Manages resources by mixing and diluting chemicals correctly.
• Preserves resources by maintaining equipment.
• Develops personal skills by learning and maintaining technical knowledge.
• Enhances personal development by attending scheduled training.
• Learns by reading labels and technical updates.

MERIT Standards of Performance

Behavioral Standards

1. Etiquette in the Workplace: Workplace etiquette can create a favorable impression on our patients, visitors, and co-workers. Good manners contribute to patient satisfaction.
2. Communication: The goal of communication is understanding. We must be committed to listening attentively to our customers in order to fully understand their needs. Close attention should be given to both verbal and non‑verbal messages. Our messages to customers should be delivered with courtesy, respect, clarity, and care. We must avoid confusing our customers and speak in terms they can easily understand.
3. Customer Relations: At Mission we believe that we are here to serve our customers – our customers are patients, family, co‑workers, physicians, and vendors. Our customer'’ most basic expectation is to be treated with courtesy and respect. We are committed to providing the highest quality of service and meeting customers’ needs with utmost care and courtesy.
4. Working Relationships: As Mission employees, we are linked to one another by a common purpose: serving our patients and our community. Our co‑workers, therefore, are our teammates. They deserve our respect. Without their contributions, none of us could perform our jobs. Just as we rely on our fellow employees, they rely upon us. Each of us has obligations to our co‑workers.
5. Sense of Ownership: Every Mission employee should feel a sense of ownership toward his or her job. By this we mean taking pride in what we do, feeling responsible for the outcomes of our efforts, and recognizing our work as a reflection of ourselves. Take pride in this organization as if you owned it.

Skills, Knowledge, Abilities

• Required Education: Must be able to read and write on an 8th grade level
• Preferred Education: High School Diploma
• Required License: None
• Preferred License: None
• Required Experience: None
• Preferred Experience: Previous healthcare housekeeping experience of 1 year
• OSHA Category: Potential for exposure to blood or body fluids.
• Patient Care Group: None

Medication Access Statement

Environmental Services Technician may have access to areas where medications are securely stored, in order to perform their specific job duties. Environmental Services Technician will not access any of the medication storage devices. The medication storage devices may be moved to allow the employee access to any area the device may be obstructing. The medication storage device is returned to the original location if moved.

Statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of staff classified in this role.