Household Goods Coordinator - Japanese Bilingual

PACIFC ADVISORY SERVICE; Washington (District of Columbia); On-site; USD 47,000 - 52,000; Full time

Job summary

A logistics company is seeking a Japanese Bilingual Household Goods Coordinator in the Dulles Airport Area, D.C. The role involves coordinating residential or organizational moves, communicating with customers, and ensuring all necessary documentation is completed. Candidates must be fluent in Japanese and English, possess strong customer service skills, and have experience with Microsoft Office. The position offers a salary of $47K - $52K annually with relocation support.

Benefits

Relocation Covered

Qualifications

• Ability to read, write & speak fluent Japanese and English.
• Strong customer service skills and effective communication.
• Competence in data entry and Microsoft Office suite.

Responsibilities

• Communicate with customers to prepare necessary documents for the move.
• Interact with the moving team to ensure goods are packed and loaded.
• Maintain a professional working relationship with team members.

Skills

Bilingual Japanese/English

Customer service skills

Data entry

Communication skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Title Household Goods Coordinator - Japanese Bilingual

Location Dulles Airport Area, D.C.

Job Type Full Time

Salary $47K - $52K ($23/h - $25/h)

Hours 8:30am to 5:00pm

Visa Support No

Relocation Covered

Required Education

Require Travel No

Language Requirements Japanese (Native level) & English (Business level)

Description International forwarder is looking for Japanese Bilingual Household Goods Coordinator.Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move.• Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move• Ensure all documentation relating to shipment is properly completed as required• Interact closely with the moving team in preparation of the customer goods• Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods• Establish and maintain a professional working relationship with the moving team• General business support function as assigned

Requirements • Bilingual English/ Japanese; ability to read, write & speak English and Japanese• Computer skills to include data entry and the use of Microsoft Word, Excel and Outlook• Ability to clearly communication directions to the driver and moving team• Ability to work overtime to meet the customer needs• Strong customer service skills