House Supervisor - PRN

Touchette Regional Hospital; Cahokia Heights (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Touchette Regional Hospital seeks a House Supervisor to oversee day-to-day operations after normal business hours, providing leadership and guidance to staff in the absence of department leaders. This role ensures a safe, respectful environment aligned with the hospital's mission and values.

You will coordinate with the healthcare team, manage handoffs, and support quality improvement and regulatory compliance while maintaining poise under pressure and protecting patient privacy.

Responsibilities

• Performs adjustments to work assignments as necessary to achieve efficient and effective unit operation
• Addresses and resolves customer complaints and/or concerns independently whenever possible.
• Implements Chain of Command when necessary
• Adheres to organizational policies and procedures
• Adheres to time and attendance requirements
• Successfully completes organizational and departmental orientation and/or mandatory annual training, competencies, and in-services
• Completes annual employee health requirements
• Demonstrates participation in organizational, nursing, and departmental communications, which include but are not limited to unit meetings, intranet, and emails
• Assists in control of organization resources
• Participates and promotes activities regarding quality and process improvement
• Delegates appropriately according to skill level
• Anticipates, requests, and accepts assistance from others
• Adheres to Infection Prevention Plan and policies
• Assesses and maintains department specific equipment and products

Job description

Job Summary:

The House Supervisor has the responsibility of overseeing the day to day operations of the organization and accountability of those actions after normal business hours. The House Supervisor provides leadership and guidance to the employees in the absence of the department leaders. Provides oversite in accordance with the mission, vision and values of the organization.

Essential Functions and Duties:

• Functions within the scope of practice as defined by respective certification/license
• Demonstrates Caring, Professionalism, and Respect (cPr); conscious of the needs of others; offers assistance when necessary and provides service with a sense of compassion and empathy
• Maintains an environment that preserves individual dignity and respect for privacy and confidentiality
• Acknowledges and respects cultural, generational, socio-economical, and educational diversities and interacts professionally
• Interacts with patients and families according to age and developmental levels
• Accountable for maintaining an attitude and behavior that is in accordance with the hospital mission, vision and values
• Fosters and maintains a safe workplace
• Assist and maintain a comfortable and therapeutic environment
• Promotes harmonious relationships among the healthcare team
• Demonstrates flexibility to adapt to regulatory, organizational, and departmental changes
• Demonstrates an ability to prioritize, organize and perform under stressful/non-stressful situations
• Conscious of the needs of others; offers assistance when necessary and provides service with a sense of compassion and empathy
• Interacts appropriately with the age and developmental levels of internal and external customers
• Sustains self-motivation for professional and personal growth
• Accountable for maintaining an attitude and behavior that exhibits pride in your work and the organization
• Remains knowledgeable of and responsible for job duties while maintaining poise in a variety of situations
• Maintains professional appearance in accordance with dress code policy; considers the effects of appearance on customer expectations and needs of specific job environment
• Maintain self-motivation and productivity utilizing effective time management skills
• Ability to communicate effectively through written and verbal skills
• Provides seamless handoff communications with the healthcare team, patients, employees, visitors and vendors

Duties and Responsibilities:

• Performs adjustments to work assignments as necessary to achieve efficient and effective unit operation
• Addresses and resolves customer complaints and/or concerns independently whenever possible.
• Implements Chain of Command when necessary
• Adheres to organizational policies and procedures
• Adheres to time and attendance requirements
• Successfully completes organizational and departmental orientation and/or mandatory annual training, competencies, and in-services
• Completes annual employee health requirements
• Demonstrates participation in organizational, nursing, and departmental communications, which include but are not limited to unit meetings, intranet, and emails
• Assists in control of organization resources
• Participates and promotes activities regarding quality and process improvement
• Delegates appropriately according to skill level
• Anticipates, requests, and accepts assistance from others
• Adheres to Infection Prevention Plan and policies
• Assesses and maintains department specific equipment and products

Supervisors Duties and Responsibilities:

• Accountable for supervising hospital operation, routine departmental patient care activities, department personnel, staff development and discipline
• Accountable for budgeting and monitoring department equipment, capital, FTEs and supplies
• Demonstrates management skills that fosters a unified team work environment within the department
• Improve departmental/processes through best practices.
• Monitor the progression of operational goals
• Participates and promotes activities regarding quality improvement, team participation, mandatory inservices, training and departmental unit meetings or other activities as required
• Functions as patient advocate by collaborating with physicians, nursing and ancillary services, communicating patient needs and wishes to physician and/or other members of the healthcare team and communicates Plan of Care to patient and family
• Communicates effectively with physicians, nursing and ancillary staff, coworkers, patients and families on a need-to-know basis
• Participates in hospital wide and departmental performance improvement activities

Position