House Person - FT

Courtyard by Marriott Chicago St. Charles; Illinois; On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management seeks a Hotel Housekeeper to clean and maintain corridors, elevators, landings and service areas on guest room floors. You will provide linen supplies for Room Attendants and stock floor closets, delivering and retrieving items for guests and the Floor Supervisor.

This role supports a 24/7 hotel operation, requiring flexible shifts, physical stamina to lift and move items, and a commitment to safety and guest service.

Qualifications

• Ability to communicate effectively with guests and team members.
• Ability to lift and move items and operate cleaning equipment.
• Demonstrated commitment to safety and security procedures.

Responsibilities

• Clean and maintain corridors, elevators, landings and service areas on guest room floors.
• Provide linen supplies for Room Attendants and stock floor closets.
• Deliver and retrieve items requested by guests and Floor Supervisor.

Skills

Customer service

Safety procedures

Effective communication

Tools

Linen cart

Laundry chute

Cleaning chemicals

Job description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.JOB SUMMARYClean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.ESSENTIAL JOB FUNCTIONSThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.Review assigned area and complete general removal of any trash or debris on floors.Check assigned floor closets and replenish linen supplies.Stock linen room with clean linen and supplies.Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks.Clean designated areas with proper chemicals, tools and equipment:a) Guest room floor corridorsb) Floor closetsc) Service corridorsd) Elevators, tracks and landingse) Guest laundry roomf) Guest vending areasg) StairwellsWipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.Ensure that nothing is stored in stairwells.Remove stains, scuff marks, and dust from carpets.Provide timely delivery of any items requested by guests.Turns in all lost and found items and all guest room keys to the department.Adheres to all company policies and procedures.Follows safety and security procedures and rules.Knows department fire prevention and emergency procedures.Utilizes protective equipment.Report any property condition deficiencies for GuestwareReports unsafe conditions to management.Reports accidents, injuries, near-misses, property damage or loss to management.Provides for a safe work environment by following all safety and security procedures and rules.All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).Perform any related duties as requested by supervisor/manager.Assists other Housekeeping Personnel when needed.KNOWLEDGE, SKILLS & ABILITIESPush Heavy carts.Talk to many different kinds of people to give information, answer questions and provide required services.Lift all equipment and supplies on and off cart.Be able to use property radio for department communicationPHYSICAL DEMANDSAbility to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipmentPushing two hundred (200) pound cartsLifting one hundred (100) pounds maximum.Stand and walk for varying lengths of time, often long periodsFrequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.Benefits401(k)Disability insuranceEmployee assistance programHealth insuranceLife insurancePaid time offRoom DiscountsEmployee Food and Beverage DiscountsEEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.