House Attendant FT

Pyramid Global Hospitality; Minneapolis (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Pet discount program

Flexible spending accounts

401K matching

Life insurance

Disability (short & long-term)

Paid time off

Hotel discounts

Job summary

Rand Tower Hotel, part of Pyramid Global Hospitality, is seeking a dedicated House Attendant to join our housekeeping team. You will help maintain public areas and guest rooms, ensuring a clean, welcoming stay for every guest.

The ideal candidate pays close attention to detail, works well on a team, and can move and lift items as needed.

We offer a full-time benefits package including medical, dental, vision, hotel discounts, paid time off, and 401K matching.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Lift and move loads up to 25 lbs; comfortable on floors and stairs.

Responsibilities

• Engage with guests to ensure their stay is comfortable and the hotel is clean.
• Walk assigned floors to collect bags and refresh linen, maintaining standards.
• Deliver towels, cribs, and other items to guest rooms on request.
• Perform duties of room attendant when necessary.
• Keep public areas clean according to standard operating procedures.

Skills

Housekeeping experience

Time management

Effective communication

Physical stamina

Teamwork

Mobility and strength

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

At Rand Tower, Minneapolis, a Tribute Portfolio Hotel, we consistently rise above the competition. We are an Employer of Choice- we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Rand Tower Hotel with Pyramid Global Hospitality can mean for you!

What You Will Have An Opportunity To Do

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort/hotel cleanliness
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Deliver towels, cribs, cots and other items to the guest rooms on requests.
• Perform duties of room attendant when necessary.
• Refill the par stock of guest amenities and supplies on each floor pantry.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

What are we looking for?

Qualifications

• Housekeeping experience desirable
• Neat, pleasant personality
• Time management skills
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
• Lift, carry and position loads of at least 25lbs.

Benefits Info

We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wonderful hotel discounts and much more!

Compensation

$20.00

$20.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.