House Attendant

Aimbridge Hospitality; San Bernardino (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a leading hotel management firm where you will play a crucial role in maintaining the hotel's pristine appearance and ensuring guest satisfaction. As a House Attendant, you'll be responsible for cleaning and maintaining public areas, assisting guests with their needs, and ensuring compliance with hotel standards. This position offers a unique opportunity to work in a vibrant environment, contributing to a culture that values service excellence and teamwork. Enjoy competitive benefits including medical coverage, paid time off, and daily pay options, all while being part of a supportive community dedicated to hospitality.

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Daily Pay

Qualifications

• High School diploma or equivalent preferred.
• Must have a valid driver license and an acceptable MVR.

Responsibilities

• Clean and maintain public areas according to hotel standards.
• Handle luggage assistance requests in a friendly manner.
• Comply with hotel regulations to ensure safe operations.

Skills

Customer Service

Cleaning Skills

Time Management

Attention to Detail

Education

High School Diploma

Job description

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events cleaning and setting-up meeting room functions delivering service items to guest rooms upon requests from the front desk and driving shuttle van when needed (property specific).

Responsibilities

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.

RESPONSIBILITIES:

• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Clean/Buff floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed according to hotel standards.
• Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
• Handle all requests for luggage assistance at check in/our in a friendly efficient and courteous manner.
• Practice safe work habits to ensure safety to guests fellow associates and self.
• Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
• At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete daily assignment check list and submit to supervisor at the end of the day.
• Perform other tasks/jobs as assigned by the supervisor or manager.

Property Details

Hampton Inn & Suites San Bernardino, CA, is located just off interstate-10, in the heart of San Bernardino's Business District. This comfortable hotel is just 25 minutes from Ontario International Airport and 40 minutes from Big Bear Lake. Los Angeles and the beautiful beach cities of Southern California are less than an hour away. Travelers enjoy our close proximity to San Bernardino Valley shopping and dining options and the world-renowned Loma Linda University Medical Center, just 1.5 miles from the hotel. The National Orange Show Events Center is located within four miles of the hotel and other nearby attractions include the Little League Baseball Western Regional and the California Speedway.Visitors can settle into a spacious guest room or suite at this hotel. They'll feel refreshed after a great night’s rest in a clean and fresh Hampton bed and start the day right with Hampton's free hot breakfast buffet. Guests can exercise at his San Bernardino, CA hotel in the modern fitness center and refresh in the heated outdoor pool. Business guests will appreciate our free 24-hour business center, offering a variety of useful services. Anyone can host a conference, training seminar or social event for 30-50 people in our 375 sq. ft. meeting room.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

About the company

Independent hotel management firm delivering superior investment returns for its strategic partners. Property management, asset management, development, renovation and consulting services for hotels and resorts.