House Attendant

Proper Hospitality; Miami Beach (FL); Hybrid; USD 27,000 - 31,000; Full time

Job summary

The Shelborne Miami Beach, managed by Proper Hospitality, seeks a House Attendant to uphold pristine public areas and back‑of‑house spaces. You will assist the housekeeping team in maintaining order and cleanliness throughout lobbies, corridors, and service areas, contributing to an exceptional guest experience.

Ideal candidates have a High School Diploma or equivalent and show strong attention to detail, reliability, and teamwork.

Qualifications

• Strong attention to detail to maintain cleanliness in public and service areas.
• Efficient time management to complete tasks within designated timeframes.
• Clear communication with guests and team members to support operations.
• Knowledge of safety protocols and proper handling of cleaning chemicals.

Responsibilities

• Clean and maintain public spaces such as lobbies, corridors, restrooms, and stairs.
• Assist with back-of-house areas including staff rooms and laundry spaces.
• Support housekeeping operations by restocking supplies and transporting linens.
• Respond to guest requests and department needs promptly and professionally.
• Help transport luggage and assist with special requests as needed.

Skills

Attention to detail

Time management

Communication

Safety awareness

Education

High School Diploma or equivalent

Job description

The Shelborne Miami Beach is an iconic Art Deco destination reimagined for a new generation. Rooted in Miami Beach history and energized by contemporary culture, the property is designed to be a social anchor for locals, travelers, hotel guests, and members alike. Our nightlife venues — including the Lobby Bar and the intimate Little Torch cocktail lounge — are intended to be lived-in, magnetic, and culturally relevant, not programmed from a distance.

Art, fashion, wellness, and music are central to Miami’s cultural identity and core to The Shelborne’s point of view.

Job Summary:

As a House Attendant, you will support the housekeeping team by maintaining the cleanliness and orderliness of public spaces and back-of-house areas in the hotel. Your role is essential in ensuring that the hotel’s common areas, guest corridors, and service areas are kept in pristine condition. You will assist in delivering a high standard of cleanliness and organization, contributing to the overall guest experience and operational efficiency of the hotel.

Essential Job Duties and Responsibilities

• Public Area Cleaning & Maintenance:
  • Clean and maintain public spaces such as hotel lobbies, hallways, elevators, restrooms, and stairwells.
  • Sweep, mop, dust, and vacuum common areas to ensure they meet hotel cleanliness standards.
  • Ensure that public restrooms are fully stocked with necessary supplies (e.g., toilet paper, soap, hand sanitizer) and clean throughout the day.
  • Clean furniture, windows, and any other surfaces in public spaces to ensure a welcoming environment for guests.
• Back-of-House & Service Area Support:
  • Assist with cleaning and organizing back-of-house areas, including staff rooms, storage areas, and laundry rooms.
  • Ensure that service areas are maintained in a clean, safe, and efficient manner.
  • Collect and transport dirty linens and towels to the laundry room and deliver clean linens back to appropriate storage areas.
  • Maintain cleanliness in the hotel’s supply closets and assist with the organization of cleaning materials and equipment.
• Guest Assistance & Support:
  • Provide assistance to other housekeeping team members as needed, including Room Attendants, Housekeeping Supervisors, and other staff.
  • Respond to requests from guests or other departments promptly, such as delivering additional amenities or assisting with special requests.
  • Assist with the transportation of guest luggage or items to and from rooms or designated areas when necessary.
• Inventory & Supplies Management:
  • Ensure that housekeeping carts and storage areas are stocked with necessary cleaning supplies, linens, and amenities.
  • Notify the housekeeping supervisor when supplies or equipment need to be replenished.
  • Assist with organizing and rotating stock in supply closets to maintain an orderly inventory.
• Safety & Cleanliness Standards:
  • Follow hotel health, safety, and sanitation procedures to ensure a clean and safe environment for both guests and staff.
  • Use cleaning chemicals and equipment safely, ensuring adherence to proper safety standards and guidelines.
  • Identify and report any safety hazards or maintenance issues to the appropriate department for resolution.
• General Support for Housekeeping Operations:
  • Assist with cleaning guest rooms as needed, including restocking towels, amenities, or assisting with deep cleaning projects.
  • Provide support during busy periods or special events by helping to ensure that public and service areas are clean and presentable at all times.
  • Perform special cleaning tasks or projects as assigned by the housekeeping supervisor or manager.

Education and/or Experience

• High School Diploma or equivalent required.
• Previous experience in housekeeping, cleaning, or maintenance in a hotel or similar environment is beneficial but not required.
• Knowledge of cleaning techniques and use of cleaning equipment is a plus.

Skills/Specialized Knowledge

• Strong attention to detail and the ability to ensure cleanliness and organization in public and service areas.
• Ability to work efficiently and independently, managing time effectively to complete cleaning tasks within designated timeframes.
• Good communication skills to interact with guests and other team members.
• Ability to follow safety protocols and hotel procedures for cleaning and handling cleaning chemicals.
• Ability to assist with a variety of cleaning and maintenance tasks as needed.

Physical Demands

• Ability to sit or stand for extended periods of time.
• Ability to lift and move up to 50 pounds (e.g., linens, cleaning equipment).
• Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
• Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.

Why Join Proper Hospitality

At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.

Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).

We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.

Our Commitment: Building the Best Place to Work

Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.

At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.