House Attendant

Aimbridge Hospitality; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking hotel management firm as a House Attendant in Memphis. This role involves ensuring the cleanliness and maintenance of public areas while providing exceptional service to guests. You'll be part of a dynamic team in a hotel that boasts a prime location near popular attractions. Enjoy a supportive work environment that values service excellence and offers comprehensive benefits, including medical insurance and a 401(k) plan. If you're detail-oriented and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Medical, Dental, and Vision Insurance

Disability Income (Short and Long Term)

Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401(k) Retirement Plan

Daily Pay

Qualifications

• High School diploma or equivalent preferred.
• Valid driver license and acceptable MVR required.

Responsibilities

• Clean and maintain public areas of the hotel.
• Assist with luggage requests at check-in/out.
• Comply with hotel standards for safety and efficiency.

Skills

Ability to convey information clearly

Ability to evaluate alternative actions

Stress management

Attention to detail

Education

High School diploma or equivalent

Job description

The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk, and driving shuttle van when needed (property specific).

Responsibilities

Qualifications:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Record).
• Ability to convey information and ideas clearly.
• Ability to evaluate and select among alternative courses of action quickly and accurately.
• Ability to work well in stressful, high-pressure situations.
• Maintain composure and objectivity under pressure.

Responsibilities:

• Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
• Clean and buff floors daily according to hotel standards.
• Shampoo carpets and furniture in public areas as needed.
• Clean public restrooms and ensure maintenance throughout the shift.
• Handle luggage assistance requests at check-in/out courteously and efficiently.
• Practice safe work habits to ensure safety for guests, colleagues, and oneself.
• Manage items for "Lost and Found" according to standards.
• Return all keys and assignment sheets at the end of the shift.
• Complete and submit daily assignment checklists.
• Perform additional tasks as assigned by supervisors or managers.

Property Details

Our hotel offers an ideal location in the East Memphis business district near several corporate offices, with popular attractions like Graceland, Beale Street, the Rock-n-Soul Museum, and the Children's Museum of Memphis nearby. The hotel features apartment-style suites, free hot breakfast, evening socials, a 24-hour pantry, fitness center, and seasonal outdoor pool.

Company Overview

As the global leader in third-party hotel management, our portfolio includes over 1,550 hotels across all 50 states and 22 countries, encompassing luxury hotels, resorts, and lifestyle hotels. We foster a culture of service excellence and opportunity. Join Aimbridge Hospitality and explore a world of possibilities.

Full-time employees are eligible for benefits after an initial waiting period, including:

• Daily Pay (ask your Recruiter for details)
• Medical, Dental, and Vision Insurance
• Disability Income (Short and Long Term)
• Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

About the company

We are an independent hotel management firm committed to delivering superior investment returns through property management, asset management, development, renovation, and consulting services for hotels and resorts.