House Attenant-2

Sonesta International Hotels Corporation; El Segundo (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company

401(k) Retirement Plan with Company

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta International Hotels Corporation seeks a House Attendant in El Segundo, CA. This role supports the Housekeeping Management Team by delivering linens, assisting on floors, and helping with laundry and public areas to ensure guest satisfaction.

Responsibilities include delivering supplies, maintaining closet and corridor cleanliness, responding to guest requests, and participating in deep cleaning projects as needed.

Qualifications

• Some previous housekeeping experience preferred.
• English fluency preferred (read, write, speak).
• Basic reading, writing and arithmetic abilities preferred.
• Able to lift up to 75 pounds and stand for long periods.

Responsibilities

• Deliver on the Sonesta Service promise to guests per G.U.E.S.T. standards.
• Assist Room Attendants with linens, supplies and heavy items.
• Maintain cleanliness and organization of closets, corridors, and public areas.
• Respond to guest requests promptly and professionally.
• Clean designated areas such as public restrooms and storage spaces.
• Report repairs or safety issues to supervisor and cooperate with team.

Skills

Housekeeping exp

English fluency

Job description

We are People People. Are you? We are Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

We are People People. Are you? We are Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast ).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here's the thing-we are not just in the business of hotels, we are in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect-delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager.

What You’ll Be Doing

DUTIES AND RESPONSIBILITIES

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.
• Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.
• Respond to guests’ requests such as in a timely and efficient manner.
• Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
• Report needed repairs or unsafe conditions to supervisor.
• Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of housekeeping.
• Deliver lost and found items according to established procedures.
• May regularly assist with deep cleaning projects.
• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

• Some previous housekeeping experience preferred.
• Previous background from the extended stay industry preferred.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.
• Basic reading, writing and mathematical abilities are preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to regularly use commercial cleaning chemicals.
• Will be required to work mornings, evening, weekends, and holidays.

Anticipated Pay Range & Additional Job Information

Pay ranges from $22.50 - $23.00.

The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

How We Reward You

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.