Hourly Technician

pagemployeejobboard; Greenwich (CT); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Career growth opportunities

Job summary

Mercedes-Benz of Greenwich is seeking an Hourly Technician to perform repairs and maintenance to factory and dealership standards. You will work closely with Service Advisors to relay technical information and ensure timely, quality service.

A strong customer-service mindset and safe work practices are essential to excel in our team. We offer a comprehensive benefits program, ongoing training, and opportunities for career growth within a Fortune 500 company known for excellence.

Qualifications

• High school diploma or equivalent required.
• One to two years of related experience and/or training; or equivalent combination of education and experience.
• Safe working knowledge of shop tools and equipment.
• Valid Driver's License.

Responsibilities

• Perform repairs and maintenance per factory and dealership specifications and time standards.
• Communicate technical information clearly to Service Advisors.
• Adhere to all quality and safety processes and regulations.
• Provide world-class service experience to customers.

Skills

Exceptional customer service

Automotive systems knowledge

Technical reference materials

Communicate technical terms

Process adherence

Reading/comprehension

Customer listening

Positive attitude

Time management

Teamwork

Education

High school diploma or equivalent

Automotive tech training or trade school

Job description

Mercedes Benz of Greenwich, a Penske Automotive Group dealership, is looking for an Hourly Technician to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Hourly Technician, you will perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
• State-of-the-art facilities and excellent working conditions.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment, and dealership experience. Brand knowledge is preferred, but not required.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Excellence: Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment.
  

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. All applicants must possess a valid driver's license and have a good driving record.

Competencies

• Exceptional customer service skills
• Knowledge of automotive systems
• Ability to use technical reference materials and technical manuals
• Ability to communicate technical terms to non-technical audience
• Ability to follow processes to ensure quality and safety
• Ability to read and comprehend instructions and information
• Ability to listen to customer and determine how to assist them
• Maintains positive attitude
• Time management skills and ability to prioritize
• Excellent communication skills and works well in a team environment

Supervisory Responsibility

None

Work Environment

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, stoop, kneel, reach, grasp, and walk on a regular basis
This position involves repetitive motion
This position requires the ability to talk and hear

Position Type/Expected Hours of Work

Shop Business Hours with ability to work nights, weekends, and holidays as required

Required Education and Experience

High school diploma or equivalent. Safe working knowledge of shop tools and equipment. One to two years of related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience

Previous Automotive Technician experience or recent completion of automotive tech trade school preferred

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License