Hourly Shift Coordinator

Burger King; Burton (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Meal discounts

Fun, team culture

Job summary

Burger King in Burton, MI seeks an Hourly Shift Coordinator to lead a restaurant shift, drive guest service, inventory accuracy, and daily profitability under the guidance of the RGM and AM. You will supervise Team Members, respond to service needs, and help meet performance goals.

This role emphasizes strong guest focus, reliable cash handling, and teamwork, with flexible evenings, weekends, and holidays as required.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long or irregular shifts as needed.

Responsibilities

• Follows all cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase restaurant performance.
• Sets an example for Team Members by implementing shift plan and driving operational results.
• Directs efficient and accurate preparation and sale of products for prompt delivery within speed of service guidelines.
• Motivates Team Members during the shift on each workstation.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures restaurant upholds operational and brand standards.

Skills

Guest service

Cash handling

Team leadership

Time management

Education

High School Diploma or GED

Some college coursework (2 years) preferred

Job description

The Hourly Shift Coordinator (HSC) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSC supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

Qualifications And Skills::

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant

Benefits:

• Meal discounts
• Fun, team culture

Summary Of Essential Duties And Responsibilities::

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during the shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.