Hourly Restaurant Manager (Shift Manager)

Raising Cane's; Harvey (LA); On-site; USD 40,000 - 50,000; Full time

Job summary

Raising Cane's in Harvey, Louisiana is looking for a dedicated Restaurant Manager. You will be responsible for supporting daily operations, managing cash handling, and ensuring customer satisfaction while enforcing restaurant policies.

Applicants should possess 1+ years of management experience, strong communication skills, and the ability to work various shifts. A high school diploma is preferred. Join Raising Cane's to lead a high-energy team and maintain our outstanding restaurant standards.

Qualifications

• 1+ years of restaurant or retail management experience required.
• Must be 18 years of age or older.
• Must complete all required Raising Cane's training programs.

Responsibilities

• Manages day-to-day operations of the restaurant.
• Enforces policies and ensures cleanliness.
• Provides exemplary customer service.

Skills

Detail-oriented

Strong verbal communication

Staffing and scheduling

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Job Description

Your Role at Raising Cane's

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities

• Purpose of the position:
  • Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
  • Acts as manager on duty and opens and closes the restaurant
  • Manages cash handling and ensures accountability
• General to the role:
  • Enforces Raising Cane's policies and standards
  • Executes shift management meeting Raising Cane's operations and safety standards
  • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
  • Directs crewmembers during a shift
  • Provides exemplary customer service
  • Utilizes reward and recognition program for the crewmembers in the restaurant
  • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
  • Ensures cleanliness of the restaurant and ensures the facility is in good working order
  • Completes other duties as assigned

Requirements for Success

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize problems, set goals, execute and convert plans into action to solve problems
• Knowledge and skills in staffing, scheduling, people and cost management
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• Must complete all required Raising Cane's company training programs
• 1+ years of restaurant or retail management experience
• Must be 18 years of age or older
• High school diploma or equivalent preferred

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.