Hourly Detailer

Penske Automotive Group; West Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Best Places to Work

Comprehensive benefits

Career growth

Values-driven culture

Job summary

Palm Beach Toyota, a Penske Automotive Group dealership, is seeking a motivated Hourly Detailer to support Sales and Service by delivering meticulously cleaned vehicles. You will follow dealer standards, work with a team, and contribute to a positive customer experience.

Applicants should have a High school diploma or equivalent, with preferred 1 year in automotive settings. Equal opportunity employer. Training and growth opportunities available.

Qualifications

• Strong customer service mindset and problem solving.
• Attention to detail for vehicle preparation and presentation.
• Ability to follow dealership processes to ensure quality and safety.

Responsibilities

• Washes exterior and cleans interior of vehicles.
• Applies wax and cleans surfaces; vacuums interiors.
• Inspects vehicles for defects and reports to manager.
• Maintains cleanliness of shop and handles basic tools.
• Follows safety rules and PPE guidelines.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Teamwork

Time management

Communication

Education

High school diploma or equivalent

1 year automotive industry experience

Job description

Palm Beach Toyota, a Penske Automotive Group dealership, is looking for a motivated and hard-working Detailer to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Detailer, you will support the Sales and Service Departments with clean and finely detailed vehicles, and get to work with the best brands in the market.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Exceptional attention to detail.
• Self-starter with confidence to work independently to complete assigned tasks.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Excellence: Provide an unparalleled level of quality and attention to detail when preparing and presenting vehicles to customers or potential customers.
• Growth Mindset: Strive to grow the dealership and your career by hitting monthly goals.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Qualifications

Competencies

• Excellent customer service skills
• Exceptional attention to detail
• Ability to follow processes to ensure quality and safety
• Ability to read and comprehend instructions and information
• Ability to listen to customer and determine how to assist them
• Maintains positive attitude
• Ability to work independently with little supervision
• Time management skills and ability to prioritize
• Excellent communication skills and works well in a team environment

Supervisory Responsibility

N/A

Work Environment/ Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May work in an indoor or outdoor space. Work environment may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium Work ---Lifting, pulling, or pushing up to 50 pounds occasionally or up to 20 pounds of force frequently.
This position will require the employee to be standing and walking for prolonged periods of time.
This position requires the ability to push, pull, stoop, kneel, reach, and grasp on a regular basis.
This position involves repetitive motion.
This position requires the ability to talk and hear.

Position Type/Expected Hours of Work

Shop Business Hours with ability to work nights, weekends, and holidays as required

Required Education and Experience

High school diploma or equivalent.

Preferred Education and Experience

One year experience working in the automotive industry

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License

Job Overview

Summary/Objective

The Hourly Detailer supports the Sales and Service Department operations with clean and finely detailed vehicles. Conform to dealership and/or manufacturer specifications and time allowances.

Essential Functions

• Washes vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs
• Applies wax to auto body and wipes or buffs surface
• Vacuums interior of vehicles to remove loose dirt and debris
• Cleans upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices
• Applies revitalizers and preservation agents to interior vinyl or leather surfaces and treats fabrics with spot- and stain-resistant chemicals
• Cleans engine and engine compartment with steam-cleaning equipment and various cleaning agents
• Applies special-purpose cleaners to remove foreign materials which normal cleaning procedures do not remove, utilizing experience and judgment and following product manufacturer's recommendations
• Inspects vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation. Communicates all defects to manager
• Restores appearance of engine area, rugs and upholstery, and painted surfaces. Uses touch-up paint, dyes, and other appropriate materials
• Fills vehicle with fuel
• Keeps shop area neat and clean and able to account for all dealership-owned tools and equipment at all times
• Understands, keeps up-to-date, and complies with federal, state, and local regulations that affect service operations such as; safety rules and procedures, hazardous waste disposal, OSHA right-to-know, etc.
• Wears appropriate PPE, i.e. uses proper protection when using products that require protection
• Applies dressing on tires and tire wells
• Replaces missing or defective small parts
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Safety Sensitive Position

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.