Hotel Valet

Hyatt Centric Old Town Alexandria; Alexandria (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k)

Management Development Program

TEAM and Travel Discounts

Well Day Pay

Career Advancement Opportunities

Referral Bonus Program

Full-time benefits include paid time/

Job summary

Hyatt Centric Old Town Alexandria is seeking a Hotel Transportation Attendant / Valet Attendant to warmly greet guests and provide safe, courteous transportation to predetermined destinations. You will assist with luggage, park guest vehicles, and maintain a clean, professional entrance area.

We value friendly, guest-focused individuals who can communicate well and work with Front Desk and other departments to ensure a seamless guest experience.

Qualifications

• Previous hotel, valet, transportation, bell, or guest-service experience is preferred but not required.
• Must be at least 21 years of age.
• Must possess a valid, current, and non-probationary driver's license from the state in which the property is located.
• Must maintain a clean driving record and meet company and insurance requirements for operating hotel vehicles.
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests and associates from diverse backgrounds.
• Friendly, outgoing, and service-oriented personality with a genuine desire to help others.
• Ability to exercise sound judgment, maintain discretion, and work independently with minimal supervision.
• Ability to remain calm and professional in a fast-paced hotel environment.
• Ability to speak, read, write, and understand English.
• Schedule flexibility, including availability to work weekends, holidays, mornings, evenings, and/or overnight shifts as business needs require.
• Ability to safely assist with luggage and perform the physical requirements associated with valet and transportation duties.
• Bilingual skills are a plus.

Responsibilities

• Welcome guests with a warm, professional, and enthusiastic attitude.
• Provide safe, courteous, and timely transportation for hotel guests and their belongings to predetermined destinations.
• Operate hotel vehicles safely and follow traffic laws and company policies.
• Assist guests with loading and unloading luggage and personal belongings as needed.
• Valet, retrieve, and park guest vehicles in a safe and organized manner when assigned.
• Maintain a clean, professional entrance and valet area.
• Know hotel facilities, services, local attractions, restaurants, shopping, and points of interest to assist guests with recommendations.
• Respond promptly and professionally to guest questions, requests, concerns, and complaints.
• Communicate effectively with Front Desk, Bell/Door, Housekeeping, and other departments for a seamless experience.
• Inspect vehicles regularly and ensure they are clean, fueled, and well-maintained.
• Report vehicle maintenance, safety, or operational concerns promptly.

Skills

English proficiency

Guest-service focus

Communication skills

Customer-oriented

Team collaboration

Problem solving

Job description

Our TEAM culture is built around encouraging every associate to achieve MORE—both personally and professionally. We believe in creating an environment where you feel valued, supported, and excited about what you do each day.

T.E.A.M. = Together Everyone Achieves More

About the Role

Are you energetic, dependable, and passionate about providing exceptional guest service?

As a Hotel Transportation Attendant / Valet Attendant, you will be one of the first and last members of our TEAM that guests interact with. You’ll play an important role in creating a warm, welcoming, and memorable arrival and departure experience by safely assisting guests with transportation, vehicles, luggage, and other needs.

From greeting guests with a genuine smile to providing safe and courteous transportation to predetermined destinations, your professionalism, attentiveness, and knowledge of the hotel and surrounding area will help make every guest feel welcomed and cared for.

Grow With Us — Your Career Starts Here!

Looking to plant your roots with a TEAM that feels like family while building a career with a growing company that invests in its associates?

Our Management Development Program (MDP) is designed to develop today's top talent into tomorrow's leaders. Through training, development, and hands‑on experience, YOU could achieve a management opportunity in less than one year!

What’s Your More?

TEAM Benefits

• 401(k)
• Management Development Program
• TEAM and Travel Discounts
• Well Day Pay
• Career Advancement Opportunities
• Referral Bonus Program
• Full-time positions are benefits eligible, including paid time off, travel discounts, medical, and other insurance options

What You'll Do

As a Hotel Transportation Attendant / Valet Attendant, you will:

• Welcome guests with a warm, professional, and enthusiastic attitude.
• Provide safe, courteous, and timely transportation for hotel guests and their belongings to and from predetermined destinations.
• Operate hotel vehicles safely and responsibly while following all applicable traffic laws and company policies.
• Assist guests with loading and unloading luggage and personal belongings as needed.
• Valet, retrieve, and park guest vehicles in a safe and organized manner when assigned.
• Maintain a clean, professional, and welcoming appearance at the hotel entrance and valet area.
• Maintain knowledge of hotel facilities, services, local attractions, restaurants, shopping, and other points of interest to assist guests and provide recommendations.
• Respond promptly and professionally to guest questions, requests, concerns, and complaints.
• Communicate effectively with the Front Desk, Bell/Door, Housekeeping, and other hotel departments to ensure a seamless guest experience.
• Inspect hotel transportation vehicles regularly and ensure vehicles are clean, properly maintained, and adequately fueled.
• Report vehicle maintenance, safety, or operational concerns promptly.
• Maintain accurate awareness of vehicle locations, keys, and guest transportation needs.
• Assist with special guest requests and other hotel operations based on business demands.
• Maintain a professional appearance and consistently represent the hotel and TEAM brand with pride.
• Perform other duties as assigned.

What We're Looking For

• Previous hotel, valet, transportation, bell, or guest-service experience is preferred but not required. We are willing to train the right hospitality professional who is eager to learn and grow.
• Must be at least 21 years of age.
• Must possess a valid, current, and non-probationary driver's license from the state in which the property is located.
• Must maintain a clean driving record and meet company and insurance requirements for operating hotel vehicles.
• Excellent communication and interpersonal skills, with the ability to interact professionally with guests and associates from diverse backgrounds.
• Friendly, outgoing, and service-oriented personality with a genuine desire to help others.
• Ability to exercise sound judgment, maintain discretion, and work independently with minimal supervision.
• Ability to remain calm and professional in a fast-paced hotel environment.
• Ability to speak, read, write, and understand English.
• Schedule flexibility, including availability to work weekends, holidays, mornings, evenings, and/or overnight shifts as business needs require.
• Ability to safely assist with luggage and perform the physical requirements associated with valet and transportation duties.
• Bilingual skills are a plus.

$16.50 per hour

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire.

Source: Hospitality Online