Hotel Security & Guest Experience Lead

Hilton; Columbus (OH); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Travel perks

ESPP

Paid parental leave

Caregiving support

Mental health resources

Generous PTO

Job summary

Hilton is seeking a Security Officer to protect the property and guests, ensuring safety and a welcoming environment. You will patrol, investigate incidents, document reports, respond to emergencies, and assist guests with their needs in a hospitality-focused setting.

The role emphasizes vigilance, timely reporting, and maintaining the high standards of Hilton’s service culture across our Columbus, OH location.

Qualifications

• Security experience or safety background preferred.
• Strong observation and reporting skills.
• Customer-service oriented with a hospitality mindset.

Responsibilities

• Conduct security patrols of interior and exterior hotel premises and address safety risks.
• Assist with investigations and document findings for reporting.
• Maintain accurate security reports and records.
• Respond to emergencies including fires, medical incidents, and security threats.
• Provide exceptional guest assistance with professionalism and efficiency.

Job description

Hilton is seeking a Security Officer to protect the property and guests, ensuring safety and a welcoming environment. You will patrol, investigate incidents, document reports, respond to emergencies, and assist guests with their needs in a hospitality-focused setting.

The role emphasizes vigilance, timely reporting, and maintaining the high standards of Hilton’s service culture across our Columbus, OH location.