Hotel Room Attendant: Guest Experience & Growth Perks

Doubletree-By-Hilton-Davenport; Davenport (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel and travel discounts

Professional development opportunities

Job summary

Doubletree-By-Hilton-Davenport is seeking a Room Attendant to clean and style guest rooms and public areas to brand standards, creating a welcome and relaxing environment for guests. You will deliver and exceed guest expectations, ensuring every room is prepared for arrival or return.

Responsibilities include refreshing rooms with amenities, addressing guest requests promptly, and working collaboratively with the Guest Services team and leadership to resolve challenges while upholding

Qualifications

• Strong verbal and written communication skills.
• Ability to stand and walk for 8+ hours per day.
• Must be able to lift up to 30 pounds occasionally.

Responsibilities

• Clean and style hotel rooms and public areas to brand standards with meticulous attention to detail.
• Refresh rooms with amenities, supplies, linens, and collateral for guest use.
• Identify maintenance concerns and replace items as needed to prevent guest challenges.
• Engage with guests to identify needs and ensure satisfaction.
• Collaborate with Guest Services and leadership to resolve guest issues.
• Maintain professional conduct in line with brand and company expectations.
• Follow hotel emergency procedures and assist guests during emergencies.
• Take on additional tasks as assigned by hotel leadership.

Skills

Communication skills

Physical stamina

Teamwork

Job description

Doubletree-By-Hilton-Davenport is seeking a Room Attendant to clean and style guest rooms and public areas to brand standards, creating a welcome and relaxing environment for guests. You will deliver and exceed guest expectations, ensuring every room is prepared for arrival or return.

Responsibilities include refreshing rooms with amenities, addressing guest requests promptly, and working collaboratively with the Guest Services team and leadership to resolve challenges while upholding