Hotel Room Attendant — Guest Experience (Full-Time)

Residence-Inn-By-Marriott-0964fef; Austin (TX); In loco; USD 17.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Flexible scheduling opportunities

Benefits package (medical, dental, & 1

401(k) with employer match

Descrizione del lavoro

Residence Inn by Marriott Austin Southwest is seeking a Room Attendant to maintain high standards of cleanliness and guest satisfaction in a full-time on-site role in Austin, TX. Responsibilities include cleaning guest rooms, restocking supplies, and providing courteous guest service.

Qualified applicants should have a High School Diploma or GED or better and strong organizational, time-management, and teamwork skills.

Competenze

• Sound working familiarity with safety and security procedures and guidelines and ability to safely operate commercial housekeeping equipment.
• Ability to read and understand written instructions to carry through housekeeping tasks.
• Good command of the English language; second language proficiency desirable
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain customer focus
• Excellent organizational and planning skills
• Excellent interpersonal skills.
• Ability to work well in a team environment.
• Ability to follow corporate and brand standards and procedures.

Mansioni

• Clean assigned guest rooms and stock with appropriate supplies in accordance with quality and timeliness standards; pick up trash; change line; make bed; clean bathroom thoroughly; vacuum and dust the guest room, clean windows and balcony, if applicable.
• Respond to guest inquiries in a courteous manner; professionally resolve issues, promptly report lost/missing guest possessions.
• Promptly report any unsafe, broken, or missing furnishings, equipment, or fixtures to the Executive Housekeeper or Shift Supervisor.
• Maintain required inventory on housekeeping cart; order or obtain additional supplies as needed; store the cart in accordance with established procedures.
• Assist in the Laundry Department as requested.
• Deep cleaning projects/daily special projects.
• Other duties as assigned by management.

Conoscenze

Communication Expert

Customer Focus Expert

Multitasking Expert

Expert

Teamwork Expert

Formazione

High School Diploma / GED or better.

Descrizione del lavoro

Residence Inn by Marriott Austin Southwest is seeking a Room Attendant to maintain high standards of cleanliness and guest satisfaction in a full-time on-site role in Austin, TX. Responsibilities include cleaning guest rooms, restocking supplies, and providing courteous guest service.

Qualified applicants should have a High School Diploma or GED or better and strong organizational, time-management, and teamwork skills.