Hotel Room Attendant

Ascent Hospitality; Montgomery (AL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary!

Benefits - Health, Dental, Vision,Life

401k with employer MATCH!

Paid PTO!

Uniforms Provided for most positions!

Team Member Hotel Discount Program!

Job summary

Ascent Hospitality is seeking a dependable Housekeeper to support our hotel operations in Montgomery, AL. You will clean guest rooms daily, restock supplies, sanitize bathrooms, and maintain cleanliness across corridors and public areas.

We value excellent customer service, teamwork, and the ability to work flexible shifts. A high school diploma and basic English are preferred, with uniforms provided and opportunities for career growth within a supportive team environment.

Qualifications

• Ability to understand, read, write and speak basic English.
• Ability to follow simple instructions in standardized situations.
• Willingness to work flexible shifts.
• Strong customer service skills.

Responsibilities

• Sorts, counts, folds, marks, or carries linens.
• Cleans rooms daily including beds, bathrooms, and dusting.
• Replenishes supplies and cleans corridors.
• Operates and maintains housekeeping equipment.
• Reports maintenance issues to the maintenance department.
• Ensures proper uniform is worn and room inspections meet 90% standard.

Skills

Customer service

Teamwork

Flexible shifts

English literacy

Attention to detail

Education

High school diploma

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we're not about numbers…we're about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we're constantly looking for individuals who work well together for a unified purpose. For our leadership, we're looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you're all about, consider joining our Team.

BENEFITS:

• Competitive Salary!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!
• Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:

• Sorts, counts, folds, marks, or carries linens.
• Must be able to clean multiple rooms daily-including (changing lines, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures)
• Replenishes supplies such as drinking glasses and writing supplies.
• Cleans corridors and stairways.
• Sweeps and scrubs bathroom floors.Cleans rugs, carpets, upholstered furniture, and draperies.
• Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
• Empties wastebaskets, and empties and cleans ashtrays.
• Transports trash and waste to disposal area.
• Replenishes bathroom supplies. Replaces light bulbs.
• Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan.
• Completes a quality check on the television, telephone, AC, and smoke detectors.
• Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
• Reports any maintenance related problems to the maintenance department through the proper communication channels.
• Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
• Proper uniform must be worn at all times.
• Score of 90% or higher obtained on room inspections.
• Acknowledgement and a pleasant greeting given to each and every guest.
• Thorough knowledge of all in house product along with local area information to assist customer when needed.
• Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
• Team effort displayed in keeping the commercial area clean and neat.
• Timely (within 10 minutes) response to customer needs for housekeeping supplies.
• Guest name to be used at all times upon entering an occupied room.
• All vacant rooms will be checked daily to insure the status is correct.
• Maintain supply room in a clean, neat, and organized state.
• Display a team attitude and assist co-workers when the need arises.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to comply in standardized situations with only occasional or no variables.
• Ability to work flexible shifts
• Must have excellent customer service skills.
• Must be able to work as a part of a team.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Capable of effectively using close vision, distance vision, and color vision.
• Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:

• Professional and Energetic
• High school education or equivalent is preferred.
• Experience: four (4) to six (6) months Housekeeping experience or training preferred, but not required.

EEO Employer