Hotel Parking Cashier - Westin Houston Downtown

Towne; Houston (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Cashier who accurately collects and reconciles revenue while delivering exceptional hospitality to guests in a friendly, attentive and efficient manner.

The Cashier role requires a high school diploma or GED, basic math, and the ability to work standard shifts (7:00am–3:00pm, 3:00pm–11:00pm). Benefits include accident/critical illness/hospital indemnity insurance, telemedicine, and a 401k plan.

Qualifications

• Must be able to read and write standard English language.
• Must be able to read and comprehend simple instructions, short correspondence and memos.
• Must be able to write simple correspondence.
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; use these operations with money.
• Understand 24 hour and military time systems.
• Understand rates applicable to time passed.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients.
• Addresses guests using last names when appropriate and uses Towne Park phone etiquette.
• Assists guests with directions and inquiries about facilities and local attractions.
• Determines guest charges and processes payments; reconciles revenue and provides receipts.
• Completes accurate shift reports; operates cash registers, gates and credit card machines.
• Follows lead cashier directions and completes tasks in a timely manner.

Skills

Reading & Writing English

Basic Math

Time concepts (24h)

Cash handling

Education

High school diploma or GED

Job description

About Towne Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne's 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities.

For more information, visit www.towne.com and follow us on LinkedIn. Click here for important notices that may be applicable to you.For more information about our privacy policy, please click here.

Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $14-$18 per hour.

Work Schedule: Standard shift times can range from 7:00am - 3:00pm | 3:00pm - 11:00pm. Mid-Shift times, which are primarily dependent upon hotel business volumes can range from 9:00am - 5:00pm | 11:00am - 7:00pm | 1:00pm - 9:00pm. All listed shift times are slated to change and will be contingent upon resort business volumes and candidate availability. This will be discussed and verified during on-site interviews.

Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company's 401k retirement savings plan.

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

SUMMARY

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.

ESSENTIAL FUNCTIONS

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients. Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor. Addresses guests using last names when appropriate. Treats guests and associates with courtesy, respect and dignity.-20%
• Maintains accuracy and composure while under pressure. Appropriately uses the salutation of the day and welcomes guests to the location. Uses proper Towne Park phone etiquette.-15%
• Assists guests with directions and all other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.-10%
• Determines guest charges and processes payments via cash, credit, or direct billing. Accurately categorizes tickets for audit purposes. Collects and reconciles revenue accurately and furnishes payment receipts.-20%
• Completes accurate and timely shift reports. Follows all standard operating procedures related to cash banks. Operates equipment, including registers, gates, and credit card machines. Obtains information about daily events and rates to be charged.-20%
• Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.-15%

The total amount of time for all functions of the job - 100%

QUALIFICATION

Education: High school diploma or general education degree (GED)

Required Licensure, Certification, etc.: N/A

Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience.

Knowledge: Basic Math

Skills: Must be able to read and write standard English language; Must be able to read and comprehend simple instructions, short correspondence and memos; Must be able to write simple correspondence; Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization; Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money; Ability to understand 24 hour and military time systems; Ability to understand rates applicable to time passed.

SCOPE

Authority to Act: Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility: The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements: Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.

Working Environment: The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel: Travel of up to 5% may be required.

ACKNOWLEDGEMENT AND ACCEPTANCE

I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position. I accept that at any time there may be modifications or changes to the above job description.