Hotel Maintenance Manager

DelMonte Hotel Group; Cleveland (OH); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Hotel room discounts

Food & beverage discounts

Professional development

Full-time benefits

Job summary

DelMonte Hotel Group in Cleveland is seeking a Hotel Maintenance Manager to supervise the Engineering Department, oversee maintenance operations and ensure a safe, comfortable environment for guests and colleagues. You will lead a team, set expectations, and drive adherence to quality standards.

Responsibilities include interviewing, hiring, training, planning and directing work; maintaining preventative maintenance schedules; inspecting equipment; coordinating with Front Desk and Housekeeping;

Qualifications

• 2 to 4 years of engineering and maintenance experience.
• Associate's degree or equivalent from two-year college or technical school.
• Ability to manage and supervise staff; strong teamwork.

Responsibilities

• Supervise engineering staff and maintenance of equipment; lead and train associates.
• Interview, hire and train staff; plan, assign and direct work; appraise performance.
• Maintain preventative maintenance schedules and records for public spaces, guest rooms and equipment.
• Coordinate with Front Desk and Housekeeping on room status; manage department budget and payroll.
• Ensure effective communication through logs and department meetings; provide inventory and purchasing data.

Skills

Staff supervision

Customer service

Communication skills

Team collaboration

Time management

Education

Associate's degree or equivalent

Job description

Residence Inn Cleveland University Circle/Med Ctr
1914 East 101st St
Cleveland, OH 44106, USA

Description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Hotel Maintenance Manager.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

Job Responsibilities

As a Hotel Maintenance Manager, you will directly supervise associates in the Engineering Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Your specific duties in this role will include:

• Trouble shoot and repair equipment and systems, not limited to HVAC, fire suppression system, boilers/chillers, guest internet/TV and related wiring/cabling.
• Perform appropriate repairs within the facility, not limited to painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair.
• Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.
• Maintain preventative maintenance schedule for all public space, guest rooms and equipment, i.e. laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances and plumbing. Maintenance is performed as required by the manufacturer and in accordance with warranty specifications.
• Train Engineering and Front Office staff on sprinkler and fire alarm procedures.
• Assist with outdoor seasonal work including lawn mowing and snow removal.
• Conduct quarterly fire drills and assist in annual OSHA/Safety training for associates.
• Review, analyze and report on preventative maintenance results of all key property areas including grounds, guest rooms, common areas, pools, equipment and systems.
• Ensure proper inventory is kept of necessary equipment, parts and supplies.
• Coordinate work assignments and maintain records on completed and pending work orders.
• Maintain up to date records and files.
• Maintain proper staffing levels through appropriate hiring and scheduling.
• Manage department expenses including but not limited to payroll and inventories while adhering to budgeted goals.
• Maintain the cleanliness of the engineering shop and any other areas that work may be performed.
• Ensure communication of changes in room status with Front Desk and Housekeeping.
• Assist other departments as needed.
• Perform activities of associates supervised.
• Ensure effective departmental communication through logs, daily stand up meetings and monthly department meetings.
• Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, maintaining department budget, processing department payroll and handling any accounting and purchasing functions.
• Maintain up to date records and files.
• Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
• Ensure the cleanliness of the Engineering office and surrounding areas.
• Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.

Job Requirements

We are looking for a self-motivated Hotel Maintenance Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

• 2 to 4 years related experience in engineering and maintenance or related professional area
• Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
• Ability to manage / supervise a staff
• Ability to work as part of a team and complete tasks individually
• Ability to prioritize tasks in a fast-paced work environment
• Solid organizational, time-management and prioritization skills
• Exceptional customer service skills

As a Hotel Maintenance Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Compensation $60,000 annually and up based on experience, plus bonus potential
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.