Hotel Maintenance (Hilton Garden Inn Crabtree)

Winwood Hospitality Group; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Winwood Hospitality Group seeks an Assistant Maintenance Engineer to support hotel maintenance across mechanical, electrical, plumbing and information systems. This full-time role reports to the Chief Maintenance Engineer and operates on a day shift within the Maintenance Department.

You will help manage preventive maintenance, inspections, safety protocols, and inventory while coordinating with contractors and other departments.

Qualifications

• High school diploma or GED required.
• 6–12 months related experience or training.
• Ability to read and write in English; basic math.
• Strong communication and problem-solving skills.

Responsibilities

• Assist in maintaining hotel mechanicals, electrical, plumbing, exterior and interior finishes.
• Follow preventive maintenance schedules daily, weekly, monthly, and quarterly.
• Maintain filing systems for inspections, MSDS, and safety protocols.
• Support safety programs in compliance with NC OSHA.
• Assist in budgeting, inventory control, and contractor coordination.
• Coordinate work with other departments and external vendors.

Skills

English literacy

Guest communication

Carpentry

Electrical

Plumbing

HVAC

FF&E

Landscaping

Information systems

Education

High School diploma or GED

Job description

Job Details

Job Location: Raleigh, NC 27612Position Type: Full TimeJob Shift: Day

JOB DESCRIPTION

JOB TITLE: Assistant Maintenance Engineer NON-EXEMPT

REPORTS TO: Chief Maintenance Engineer /GM

DEPARTMENT: Maintenance

Position Description: The Assistant Maintenance Engineer supports the general maintenance of the hotel including mechanicals, electrical, plumbing, exterior and interior finishing and information systems.

ESSENTIAL JOB FUNCTIONS:

1. 1. Seek opportunities to exceed guest and team member’s expectations.
2. 2. Helps to maintain an efficient physical plant preventive maintenance schedule for the following times: daily, weekly, monthly, and quarterly.
3. 3. Helps to maintain an efficient electronic and hardcopy filing system of the preventive maintenance tasks.
4. 4. Helps to maintain an efficient schedule for routine city, state, and federal inspections, and maintain a file system for all inspections with all compliant and non-compliant actions.
5. 5. Helps to maintain an efficient emergency action plan.
6. 6. Helps to maintain an efficient filing system for maintenance MSDS.
7. 7. Helps to maintain safety protocols in compliance with NC OSHA.
8. 8. Helps to maintain an efficient inventory control system of general maintenance supplies and tools.
9. 9. Helps to maintain an efficient budget control system.
10. 10. Helps to maintain an efficient filing system for all supplier and contractor contacts including emergency contacts.
11. 11. Helps to maintain an efficient hire and release protocol.
12. 12. Helps to maintain an efficient training schedule for engineering technicians to perform routine preventive maintenance (see Hilton’s Maintenance Muscle video and manual).
13. 13. Helps to maintain an efficient tracking system of work orders.
14. 14. Helps to maintain an efficient communication and logistic protocol for all work to be performed that directly affects other departments.
15. 15. Support staff by providing assistance in technical or labor-intensive projects as well as providing the necessary tools to complete the job.
16. 16. Schedule contractors outside of the scope of preventive maintenance.
17. 17. Certain uniform components (including nametag) are issued by the hotel. Hotel issued items should be worn only during hotel shifts. For safety purposes non-slip shoes are required.

ADDITIONAL RESPONSIBILITIES

Our hotel’s primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail – all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

QUALIFICATIONS

EDUCATION AND EXPERIENCE:

• High School diploma or GED.
• Six to twelve months related experience and/or training; or equivalent combination of education and experience.
• Ability to read & write in English, perform mathematical computations such as adding, multiplying.
• Ability to effectively communicate with guests, utilizing tact & diplomacy and solve practical problems.
• General Skills: knowledge and experience of general carpentry, exterior finishing, interior finishing, plumbing, electrical, HVAC, FF&E, landscaping, and information systems technology.

PHYSICAL/MENTAL DEMANDS

• 1. _F__ Requires bending or twisting
• 2. _C__ Requires walking and running
• 3. _F__ Requires kneeling, crouching, stooping or crawling
• 4. _F__ Requires repetitive movement
• 5. _F__ Requires standing
• 6. _C__ Requires using hands to handle, control, or feel objects, tools or controls
• 7. _F__ Requires working outside in all types of weather conditions
• 8. _O__ Subject to cuts, burns, and bruises

WORKING CONDITIONS

• 1. Work environment includes large equipment, specialized tools, hot water, chemical & cleaning solutions, rolling carts, kitchen and shuttle van with moving parts to avoid.
• 2. Sleeping rooms, public areas or event room environments, outdoors and on roof as needed.
• 3. A flexible schedule can vary from week to week; you must be available to work on weekends and holidays.

ACKNOWLEDGMENT

The Company has the right to amend its job descriptions with or without notice to employees and the job description does not preclude the Company or a manager from requesting that employees provide duties outside of those listed in the job description.