Hotel Maintenance & Guest Experience Specialist

Hyatt Hotels Corporation

Northern (KY)

Hybrid

USD 17,000 - 22,000

Full time

3 days ago
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Job summary

Hyatt Hotels Corporation invites applications for a Maintenance Person dedicated to supporting our hotel operations. You will perform general maintenance and repairs across guest suites, meeting spaces, and public areas, contributing to a clean, safe, and welcoming environment for guests.

The role requires experience with equipment repair, strong English communication, and the ability to multi-task in a fast-paced hospitality setting.

Qualifications

  • Must have experience performing repairs on mechanical, electrical, kitchen and laundry equipment
  • Customer service experience is preferred, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with guest interaction
  • Must be able to multi-task
  • Must be 18 years or older
  • A true desire to satisfy the needs of others in a fast paced environment
  • High school diploma or equivalent required
  • Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs)
  • Must possess basic computer skills, i.e. Word, Excel, etc.

Responsibilities

  • Maintain and repair equipment in guest suites, meeting spaces, swimming pool and front-of-house areas.
  • Perform entry-level preventative maintenance on guest suites and public areas.
  • Repair mechanical, electrical, kitchen and laundry equipment as needed.
  • Display excellent customer service and effective communication with guests and colleagues.

Skills

Mechanical/electrical repairs
Customer service
Schedule flexibility
English proficiency
Multi-tasking

Education

High school diploma or equivalent

Tools

Word
Excel

Job description

Hyatt Hotels Corporation invites applications for a Maintenance Person dedicated to supporting our hotel operations. You will perform general maintenance and repairs across guest suites, meeting spaces, and public areas, contributing to a clean, safe, and welcoming environment for guests.

The role requires experience with equipment repair, strong English communication, and the ability to multi-task in a fast-paced hospitality setting.

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