Hotel Houseman - Holiday Inn Express & Suites Rock Hill, SC

Holiday Inn Express & Suites Rock Hill SC; Rock Hill (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off

Team Member Room Discounts

Referral Bonus Program

Time and Half for Holidays

Job summary

Holiday Inn Express & Suites Rock Hill SC is seeking a part-time Houseman to maintain hotel facilities, assist room attendants, and support the maintenance team with minor repairs while upholding high cleanliness standards. The role requires at least 1 year in a branded hotel, a high school diploma, and reliable attendance.

You will help ensure guest satisfaction through attentive service and safe operations.

Qualifications

• 1+ years of experience in a branded, quality hotel preferred.
• High School diploma or equivalent.
• Must display professionalism and have characteristics of honesty and trustworthiness.
• Must have excellent attendance and punctuality.

Responsibilities

• Maintain hotel grounds/parking lot/public areas/guest rooms and corridors.
• Assist room attendants and maintenance with minor repairs and tasks.
• Ensure safety and security; follow procedures and emergency protocols.
• Respond to guest requests and inquiries promptly; maintain a hospitable attitude.

Skills

Basic maintenance repairs

Guest privacy

Cleaning procedures

Guest issue resolution

Teamwork

Education

High School diploma

Job description

Houseman - part time

Principle Responsibilities & Position Purpose:

To maintain the hotel’s facilities in excellent condition by performing all necessary janitorial services to the hotel's grounds, parking lot, public areas, guestrooms, hallways, stairways, etc. Assist room attendants ensuring cleanliness standards are met. Assist maintenance department with minor repairs and work orders. Understands and implements the mission statement, values, and culture at all time.

Pre-Requisites (Requirements):

• 1+ years of experience in a branded, quality hotel preferred
• High School diploma or equivalent of same
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality

Work Environment & Context:

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings
• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures
• Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

• Basic maintenance repairs, leaking faucet, running toilet, etc.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities:

• Multi task, detail oriented, remain service centric
• Must be able to work alone.
• Comply to all standards.
• Communicate with guests and co-workers in a friendly and helpful professional manner.
• Work as a team member

Essential Functions:

1. Maintains hotel grounds/curb appeal in accordance with hotel standards
2. Maintains the parking lot/ramp including all pavement, lighting, stairs, elevators landings
3. Insures safety and maximum security
4. Cleans and maintains pool and spa, handling all pool chemicals in a safe manner
5. Assists the guestroom team-members as needed such as stocking room attendant carts, replenishing storage rooms with supplies, picking up trash from parking lot and grass areas
6. Respond to guest requests such as delivering supplies and inquiries immediately.
7. Have a thorough knowledge of emergency procedures.
8. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
9. Other duties as assigned, of which the associate is capable of performing.

Benefits

• Paid Instantly
• Paid Time Off
• Team Member Room Discounts
• Time and Half for Select Holidays
• Referral Bonus Program

Volunteer Benefits

• Accident Insurance
• Disability Insurance
• Life Insurance
• Cancer Insurance
• Dental Insurance
• Vision Insurance

Property Specific Incentives

• Gift Cards
• Employee Lunches

Holiday Inn Express & Suites Rock Hill SC