Hotel Housekeeping Supervisor & Quality Inspector

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA, is seeking a capable Housekeeping Supervisor to oversee cleaning personnel across guestrooms, bathrooms, corridors and lobbies.

You will train staff, post occupancy records, handle guest complaints about housekeeping, and coordinate room upkeep and supplies. The role requires a High School Diploma or GED and 2–3 years hotel housekeeping experience; lifting up to 25 lbs and mobility across a large property, including casino areas.

Qualifications

• High School Diploma or GED required.
• 2–3 years hotel housekeeping experience or equivalent.
• Ability to stand, move, climb stairs, and lift up to 25 lbs.

Responsibilities

• Assigns work to cleaning personnel and trains personnel in housekeeping duties.
• Posts room occupancy records.
• Adjust guests complaints regarding housekeeping service or equipment.
• Writes requisitions regarding housekeeping service, or equipment.
• Reports needed for room redecoration to housekeepers.
• Examines carpets, drapes and furniture for stains, damage, or wear.
• Checks and counts linens and supplies.
• Records inspection results and notifies cleaning personnel of inadequacies.
• Attend training seminars to perfect housekeeping techniques and procedures.

Skills

Supervisory experience

Housekeeping experience

Training personnel

Education

High School Diploma or GED

Job description

Agua Caliente Casinos in Rancho Mirage, CA, is seeking a capable Housekeeping Supervisor to oversee cleaning personnel across guestrooms, bathrooms, corridors and lobbies.

You will train staff, post occupancy records, handle guest complaints about housekeeping, and coordinate room upkeep and supplies. The role requires a High School Diploma or GED and 2–3 years hotel housekeeping experience; lifting up to 25 lbs and mobility across a large property, including casino areas.