Hotel Housekeeping Supervisor & Inspector

HYATT FORT WORTH; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Hyatt Place Fort Worth Historic Stockyards seeks a Housekeeping Inspector to oversee housekeeping operations, ensure guest rooms, public areas, and back-of-house spaces meet company standards, and support team performance.

The role focuses on supervising staff, coordinating cleaning activities, inspecting spaces, and maintaining a clean, safe, and welcoming property for guests and associates.

Responsibilities

• Supervise housekeeping and laundry team members, ensuring completion of all assigned duties.
• Direct and coordinate cleaning activities across guest rooms, public areas, back-of-house, and laundry operations, including routine and deep cleaning.
• Inspect guest rooms, bathrooms, corridors, lobbies, and hotel exterior to ensure compliance with company standards.
• Maintain the overall appearance of the property, including parking areas, walkways, service areas, and building exteriors.
• Utilize the property management system to support daily operations and maintain accurate records.
• Maintain working knowledge of hotel operating procedures and enforce all policies and standards.
• Ensure proper staffing levels and adjust schedules based on business demand and labor budgets.
• Assign work to housekeeping team members to ensure efficiency and quality standards are met.
• Address guest concerns promptly and professionally to ensure a high level of guest satisfaction.
• Communicate effectively with other departments regarding operational needs or issues.
• Train housekeeping and laundry team members on procedures, standards, and expectations.
• Monitor and inspect carpets, drapes, furniture, and fixtures for cleanliness, damage, or wear.
• Prepare requisitions for supplies, equipment, and necessary replacements or repairs.
• Ensure all equipment is maintained, secured, and functioning properly.
• Track, count, and manage linens and supplies; order replacements as needed.
• Conduct inspections and document findings, ensuring timely resolution of deficiencies.
• Ensure Lost and Found procedures are followed in accordance with company policy.
• Maintain control of departmental budget through proper use of supplies, linens, and equipment.
• Enforce key control policies and safety standards to protect team members, guests, and company assets.
• Follow material safety data sheet (MSDS) guidelines when handling chemicals.
• Act as backup support for housekeeping and laundry team members as needed.
• Monitor attendance, document tardiness/absences, and coordinate team member breaks.
• Inspect grooming and uniform standards, addressing any deficiencies.
• Open and close rooms for maintenance as needed.
• Maintain knowledge of all room types and required standards.
• Code invoices appropriately using knowledge of the chart of accounts.
• Review Front Office communication logs daily.
• Conduct departmental meetings and support team communication.
• Notify management and appropriate authorities in emergency situations.
• Inform leadership of any unusual situations or operational concerns.
• All other duties as assigned.

Job description

Hyatt Place Fort Worth Historic Stockyards seeks a Housekeeping Inspector to oversee housekeeping operations, ensure guest rooms, public areas, and back-of-house spaces meet company standards, and support team performance.

The role focuses on supervising staff, coordinating cleaning activities, inspecting spaces, and maintaining a clean, safe, and welcoming property for guests and associates.