Hotel Housekeeping Supervisor

bmihospitality; Olympia (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision offered after qualification period

Competitive performance bonuses - potential for up to $400 monthly

401k with match offered after qualification period

Employee discounts at Marriott Hotels worldwide

Washington State Paid Sick Leave

Vacation time accrued based on hours worked

Free parking

Overtime pay for holidays worked

Job summary

bmihospitality is hiring a Housekeeping Supervisor for the Towneplace Suites by Marriott Olympia. The role involves managing staff, ensuring compliance with safety regulations, and maintaining high levels of guest satisfaction. Candidates must promote teamwork and have the ability to handle guest complaints effectively.

The position offers competitive benefits like medical, dental, vision coverage, 401k matching after a qualification period, and performance bonuses.

Responsibilities

• Manage day to day staffing requirements, plan and assign work.
• Educate and train all employees in compliance with governmental and safety regulations.
• Promote teamwork and quality service through daily communication.
• Inspect all assigned suites and public areas to ensure cleanliness.
• Respond to guest complaints and special requests.

Job description

Do you want to work for a great company with competitive benefits and pay? The Towneplace Suites by Marriott Olympia is looking to hire a Housekeeping Supervisor. If you think you'd be a great addition to our team, please apply!

Benefits:

• Medical, dental, and vision offered after qualification period
• Competitive performance bonuses - potential for up to $400 monthly
• 401k with match offered after qualification period
• Employee discounts at Marriott Hotels worldwide
• Washington State Paid Sick Leave
• Vacation time accrued based on hours worked
• Free parking
• Overtime pay for holidays worked. 10 holidays per year

Job duties:

• Manage day to day staffing requirements, plan and assign work
• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
• Promote teamwork and quality service through daily communication and coordination with other department heads
• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
• Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed
• Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
• Carry out special needs and requests of the guests, VIP's, and repeat visitors
• Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (example: container recycling and cleaning agents)
• May maintain procedures for security of lost and found items