Hotel Housekeeping Manager

Courtyard by Marriott; Houston (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

DailyPay

401k

Paid training

Paid PTO

Referral program

Kinseth discounts

Job summary

Kinseth Hotel Corporation in Houston seeks a proactive housekeeping supervisor to lead the hotel’s housekeeping and laundry team, ensuring clean, orderly, and inviting guest rooms and public areas. You will set standards, plan schedules within budget, monitor chemical usage, inspect guestrooms daily, manage keys, coordinate with Front Desk, and drive guest satisfaction.

This role requires hands-on leadership, the ability to supervise 10-30 staff, and adherence to safety and budget guidelines in

Qualifications

Responsibilities

• Establishes standards and procedures for housekeeping and laundry staff, including safety and chemical use.
• Plans work schedules to ensure adequate service within budgeted labor guidelines.
• Monitors chemical systems and cleaning procedures to control costs.
• Inspects guestrooms daily, may assist with cleaning or laundry as needed.
• Ensures proper storage and security of housekeeping room keys.
• Communicates with Front Desk on status of room inventory.
• Ensures guest satisfaction through prompt attention to questions or problems.
• Inspects property condition and plans carpet cleaning, mattress turning, and deep cleaning.
• Submits recommendations for painting, repairs, furnishings, or space reallocation to management.
• Inventories and purchases supplies per purchasing guidelines and budget.
• Investigates new cleaning instruments and methods.

Job description

What we offer:

• Health, Dental, Vision and other benefits available
• DailyPay
• 401k
• Paid Training
• Paid PTO
• Referral program
• Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Directs hotel housekeeping program to ensure clean, orderly, and attractive conditions of property by performing the following duties personally or through delegating to departmental staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Establishes standards and procedures for work of hotel housekeeping and laundry staff including safety, usage of chemicals, cleaning, storage etc.
• Plans work schedules to ensure adequate service and within budgeted labor guidelines.
• Monitors chemical systems and usage of the laundry and cleaning procedures to ensure cost control.
• Inspects hotel guestrooms daily, may assist in cleaning guestrooms, or doing laundry as needed.
• Ensures proper storage and security of housekeeping room keys.
• Communicates regularly with Front Desk on status of room inventory.
• Ensures guest satisfaction through quick attention to questions, concerns or problems.
• Inspects and evaluates physical condition of property.Examines carpets, drapes and furniture for stains, damage, or wear.Plans for carpet shampooing, turning of mattresses and spring/fall extensive cleaning.
• Submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
• Inventories and purchases supplies and equipment per purchasing guidelines and budget.
• Investigates new and improved cleaning instruments and methods.

KHC POLICIES:

Responsible for following all KHC policies and procedures as set forth in the KHC handbook and property specific guidelines/standards.These policies include dress code, safety and performance standards.Employees must also maintain a professional image and report to work as scheduled.

SUPERVISORY RESPONSIBILITIES

:Directly supervises 10-30 employees in the Housekeeping Department.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to stand, walk, talk and hear.The employee frequently is required to use hands to handle, grasp or type and stoop, kneel, crouch, bend or twist.The employee is occasionally required to sit; reach with hands and arms; climb or balance; smell; and to push, pull or lift over 10 pounds.The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.