Hotel Housekeeping Attendant — Guest Comfort

Marcus Hotels & Resorts; Milwaukee (WI); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Complimentary, well-balanced meal each

Room discounts

Savings at Marcus restaurants

Discounted parking

Two-for-one Marcus Theatres tickets

Career growth opportunities

Early wage access

Paid time off

Employee Assistance Program

401(k) with employer match

Job summary

The Pfister Hotel in Milwaukee, part of Marcus Hotels & Resorts, is hiring for a part-time housekeeping role. Earn $18.06 per hour and enjoy shift-based hours with benefits and room discounts.

Join a historic property known for AAA Four Diamond status and a tradition of exceptional service. As part of our housekeeping team, you will maintain clean, safe spaces, operate cleaning equipment, and assist with guest requests.

Qualifications

• Ability to use all cleaning equipment and chemicals.
• Professional, well-groomed, and courteous demeanor.
• Physical stamina to perform manual labor tasks, including the ability to lift over 100 lbs. and push carts weighing over 310 lbs.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to stand, walk, bend, and kneel for extended periods.
• Ability to work under pressure and adapt to varied shifts.
• Basic English communication skills preferred.
• Previous housekeeping or hospitality experience preferred.
• High school diploma or GED preferred.

Responsibilities

• Respond promptly, efficiently, and courteously to guest requests.
• Use the HotSOS app via iPod to receive and track assignments.
• Clean and maintain all assigned areas following established standards of cleanliness.
• Acknowledge and complete tasks from the daily assignment sheet provided by the Desk Attendant.
• Pick up and deliver supplies and other items as requested.
• Assist with general cleaning requests and special projects as directed.
• Use heavy equipment, including shampoo machines, to clean soiled carpets and upholstery.
• Report repair needs and maintenance issues through the HotSOS app and to housekeeping management.
• Maintain cleanliness of all public and back-of-house areas as assigned.
• Sweep and mop stairwells, back hallways, and closets regularly, using proper signage as needed.
• Ensure guest hallways remain clean and free of debris, and that all closets remain closed throughout the day.
• Assist with transporting deliveries to designated areas.
• Take responsibility for proper care of chemicals and equipment assigned.
• Promote safety and security in all assigned work areas.
• Support the work efforts of other housekeeping associates as directed.
• Follow all standards of conduct, hygiene, uniforms, and appearance.
• Represent the hotel with professionalism and courtesy at all times.
• Perform additional duties as assigned by the Manager.

Skills

Cleaning equipment use

Physical stamina

Flexibility

English communication

Education

High school diploma

Job description

The Pfister Hotel in Milwaukee, part of Marcus Hotels & Resorts, is hiring for a part-time housekeeping role. Earn $18.06 per hour and enjoy shift-based hours with benefits and room discounts.

Join a historic property known for AAA Four Diamond status and a tradition of exceptional service. As part of our housekeeping team, you will maintain clean, safe spaces, operate cleaning equipment, and assist with guest requests.