Hotel Housekeeper - Guest Room Care Pro

Nana Management Services, LLC; Bethel (AK); On-site; USD 32,000 - 42,000; Full time

Job summary

NANA Regional Corporation, Inc. in Bethel, AK is seeking a Hotel Housekeeper to ensure the cleanliness, arrangement and guest comfort in assigned rooms.

This non-rotational position supports housekeeping at the Qavartarvik Customer Lodge and requires delivering high-quality service and maintaining a tidy, well-stocked environment. You will clean rooms, replenish supplies, maintain carts, and respond promptly to guest requests while following established policies and standards.

Qualifications

• The ability to work rotating shifts, weekends, callouts, etc.
• Must be fluent in speaking, reading, and writing English.
• High school diploma or GED is preferred.

Responsibilities

• Provide the highest quality of service to the customer at all times.
• Clean and return rooms to a vacant ready status and/or an occupied clean status.
• Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and window coverings, floor and carpets and bathroom.
• Replenish guest supplies and amenities as required.
• Maintain a clean and orderly housekeeping cart and storage areas.
• Report any material discrepancies beyond the scope of the Housekeeping Department to the Housekeeping Manager or Maintenance Department.
• Assist in maintaining other areas of the hotel in a clean and orderly condition
• Respond to guest requests and inquiries immediately.
• Become a self-inspector by maintaining assigned guest room at a 90% or above rating.
• Assist in the general cleaning and carpet care program by changing bedspreads, blankets, and mattress pads, and spot cleaning carpets.
• Wear proper uniform at all times as specified in the associate handbook.
• Adhere to all work rules, procedures and policies established by the company, including, but not limited to, those contained in the associate handbook.
• Other duties that are pertinent to the department or unit’s success also may be assigned.

Skills

Fluent English

Shift flexibility

Education

High School Diploma or GED

Job description

NANA Regional Corporation, Inc. in Bethel, AK is seeking a Hotel Housekeeper to ensure the cleanliness, arrangement and guest comfort in assigned rooms.

This non-rotational position supports housekeeping at the Qavartarvik Customer Lodge and requires delivering high-quality service and maintaining a tidy, well-stocked environment. You will clean rooms, replenish supplies, maintain carts, and respond promptly to guest requests while following established policies and standards.