Hotel Housekeeper

Concord Hospitality Enterprises; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Job summary

Concord Hospitality Enterprises is seeking hotel housekeepers to maintain spotless guest rooms, public spaces, and back-of-house areas in line with brand standards and safety guidelines. You will demonstrate attention to detail, efficiency, and professionalism while supporting guests and team members.

The role emphasizes teamwork, reliability, and delivering a positive guest experience, with full-time associates receiving competitive pay and benefits.

Qualifications

• Experience in housekeeping or hotel services preferred.
• Ability to uphold brand standards of cleanliness and safety.
• Strong work ethic with consistent reliability and professionalism.

Responsibilities

• Clean and service assigned guest rooms and public spaces according to hotel standards.
• Maintain an organized linen cart and report areas needing attention.
• Protect equipment, keys, and supplies and ensure security.
• Respond to guest requests in a friendly and timely manner.
• Report lost and found articles to supervisor.
• Support team to ensure guest satisfaction and smooth hotel operations.

Skills

Cleaning

Attention to detail

Guest service

Teamwork

Organization

Job description

Description

Are you ready to begin your journey with Concord; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you!

As a hotel housekeeper you consistently uphold the highest standards of cleanliness, organization, and guest service. Housekeepers ensure all guest rooms, public spaces, and back-of-house areas are maintained in accordance with hotel brand standards and safety guidelines. The Housekeeper demonstrates strong attention to detail, efficiency in completing daily assignments, and professionalism when interacting with guests and team members. Their commitment to quality and teamwork contributes directly to a positive guest experience and the overall success of hotel operations.

Concord Hospitality is hiring Housekeepers who will be responsible for:

• Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
• Keeping an organized linen cart that is neat, well stocked and organized.
• Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc.
• Maintaining security of your equipment, key and supplies issued to you.
• Reporting lost and found articles to your supervisor.
• Respond to guest requests in a friendly and timely manner.

Imagine how our guests feel, when they open the door to the hotel room that you just cleaned, and they see it looking spotless and clean. The work you do impacts guest satisfaction and can make the difference of whether or not guests return to our hotel.

Concord Hospitality has a great work culture, and our associates are our greatest assets. Full-time associates receive competitive pay and great benefits.

¿Estás listo para comenzar un camino con Concord? ¿Una empresa que cree en las oportunidades de desarrollo profesional de sus asociados y las apoya? Si es así, ¡podemos tener la posición perfecta para ti!

Concord Hospitality está contratando amas de llaves que serán responsables de:

• Limpiar y dar servicio a las habitaciones asignadas de manera oportuna y organizada, siguiendo los procedimientos y estándares del hotel.
• Mantener un carrito de lino organizado que esté limpio, bien abastecido y organizado.
• Informe cualquier área dentro de las habitaciones que necesite atención, como accesorios, cerraduras de puertas, televisores, HVAC, etc.
• Mantener la seguridad de su equipo, llaves y suministros que se le entreguen.
• Informar artículos perdidos y encontrados a su supervisor.
• Responda a las solicitudes de los huéspedes de manera amistosa y oportuna.

Imagínese cómo se sienten nuestros huéspedes cuando abren la puerta de la habitación del hotel que acaba de ser limpiara y la ven impecable y limpia. El trabajo que realiza tiene un impacto en la satisfacción de los huéspedes y puede marcar la diferencia en el regreso o no de los huéspedes a nuestro hotel.

Concord Hospitality tiene una gran cultura de trabajo y nuestros asociados son nuestro mayor activo. Los asociados de tiempo completo reciben un salario competitivo y grandes beneficios.

Hours: Range from 8am-5:30pm

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.