Hotel Front Desk Clerk - Fairfield

Plamondon Companies Master; Cumberland (MD); Vor Ort; USD 21.000 - 22.000; Teilzeit

Benefits dieser Stelle

Bi-Weekly Pay

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Growth Opportunities

401(k) with Company Match

Health, Dental, and Vision Benefits

Referral Rewards

Zusammenfassung

Plamondon Hospitality Partners seeks a part-time Front Desk Agent in Cumberland, MD. You will greet guests, check them in/out, handle inquiries, and process transactions with courtesy and efficiency.

This role requires staying active for most of the day and collaboration with all hotel departments to ensure guest satisfaction. Bi-weekly pay and flexible scheduling are offered along with growth opportunities.

Qualifikationen

• Customer service role requiring friendly, genuine guest interaction.
• Handling guest bookings, check-in/check-out and phone inquiries.
• Ability to work with multiple departments to fulfill guest requests.

Aufgaben

• Greet guests with a genuine smile and friendly demeanor.
• Manage guest bookings, check-ins, check-outs, and inquiries.
• Answer phones, process transactions, and maintain a positive attitude.

Kenntnisse

Guest service

Check-in/check-out

Phone handling

Collaboration

Stamina/standing

Jobbeschreibung

Job Details:

Level: Experienced, Job Location: Fairfield Cumberland - Cumberland, MD 21502, Position Type: Part Time, Salary Range: $15.00 - $16.00 Hourly, Job Shift: Any Shift Hours, Job Category: Customer Service, At Plamondon Hospitality Partners, people are the heart of our business. Our success starts with the associates who work in our hotels. We take great pride in hiring honest, hard-working, reliable people, who share our principles. We encourage getting the most out of life through family, safety, community involvements, education, and our relentless gracious, and urgent attention to you.

What you’ll do:

• Greet guests with a genuine smile and friendly demeanor, making them feel right at home from the moment they arrive.
• Manage guest bookings with precision, handling check-ins, check-outs, and inquiries while ensuring a seamless and pleasant process. You'll also answer phones, process transactions, and more, all with a positive attitude!
• Collaborate with all departments to meet guest requests and deliver top-notch service, helping ensure every stay is smooth and stress-free.
• Take on additional responsibilities as needed, keeping things running smoothly and supporting your team whenever necessary.
• Stay active! - This role involves staying on your feet—sitting, bending, climbing, standing, reaching, and walking for up to 90% of your day, with occasional lifting up to 60 lbs.

Why Work With Us?

• Bi-Weekly Pay
• Flexible Scheduling - We offer flexible shifts to fit your life, whether it's school, sports, or personal commitments. We do ask for availability on weekends and holidays during peak times.
• College Tuition & Driver’s Education Reimbursement - We invest in your future! Get support for your college tuition or driver’s education to help you grow both personally and professionally.
• Employee Discount Programs
• Opportunities for Growth - Start with us as a Front Desk Agent and grow your career! We love promoting from within, allowing you to advance in roles or other positions within our hotel family.
• 401(k) Program with Match - Plan for your future by participating in our 401(k) program after meeting eligibility requirements. We even offer a company match!
• Medical, Dental, and Vision Benefits - Full-time employees are eligible for comprehensive health benefits with individual and family coverage options. Stay healthy with our medical, dental, and vision plans after the required waiting period.
• Referral Program - Know someone who would be a great fit? Refer them, and you can earn rewards for bringing talented people to our team.

At Plamondon Hospitality Partners, we believe that diverse perspectives and backgrounds make our team stronger and more innovative. We are proud to be an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. Plamondon Hospitality Partners participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. This ensures we comply with federal regulations while hiring the best talent for our team.