Hotel F&B Bistro & Banquet Supervisor

Courtyard Downtown at USC; Columbia (SC); On-site; USD 25,000 - 29,000; Full time

Job summary

The Courtyard Columbia hotel is seeking an experienced F&B Supervisor to oversee restaurant and kitchen operations in a fast-paced setting. You will lead F&B staff, manage service quality, and ensure adherence to brand standards and health regulations.

Responsibilities include budgeting, scheduling, and coordinating with the General Manager to optimize guest satisfaction and profitability. Excellent communication and teamwork are essential.

Qualifications

• Minimum of 2–3 years of direct F&B management experience.
• Proficient in Word and Excel in business format.
• Excellent verbal and written communication.
• Ability to work as a team with all hotel staff.
• Excellent guest relations skills.
• Good judgment and high ethical standards.

Responsibilities

• Achieves financial goals as determined by GM or AGM.
• Lead and coach F&B staff to deliver courteous service.
• Prepare staff shift schedules and payroll inputs.
• Ensure quality, portion control, and adherence to brand standards.
• Assist in food and beverage purchases and menu ideas.
• Participate in BEO and leadership meetings.
• Maintain cleanliness and compliance with health regulations.

Skills

Hospitality management experience

Computer literacy

Verbal and written communication

Team player

Guest relations

Judgment and ethics

Education

College degree or equivalent experience

Tools

Microsoft Word

Microsoft Excel

Email

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

F&B Supervisor Full Time Courtyard Columbia, Columbia, SC, US

Salary Range: $18.00 To $21.00 Hourly

RESPONSIBILITIES

• Achieves financial goals as determined by General Manager or Assistant General Manager.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
• Maintain follow through of all guest requests, problems, complaints, and/or accidents which occur in the F&B Outlets.
• Motivate, coach, counsel, and discipline all F&B personnel according to company Standards.
• Review F&B staff's worked hours for payroll compilation and submit to the General Manager on a timely basis.
• Prepare employee shift schedule according to the business forecast, payroll budget guidelines, and productivity requirements.
• Ensures that all recipes, food preparations, and presentations meet restaurant's specifications and commitment to quality.
• Works with General Manager or Assistant General Manager to make daily purchasing decisions and places orders.
• Assists and participates in making routine Food and beverage hiring decisions.
• Directs food apportionment policy to control costs.
• Estimates food consumption, and requisitions or purchases food items.
• Observes and is involved with methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.
• Receives and examines food items and supplies to ensure quality and quantity meet established hotel's and/or Brand standards and specifications.
• Supervises and is involved in cooking with other kitchen personnel and coordinates their assignments to ensure economical and timely food production.
• Assist in developing and ensure implementation of Food and Beverage promotional ideas.
• Ensure all beverage costs are maintained to meet budget.
• Focus the F&B Department on their role in contributing to the Guest Voice.
• Ensures at all times the Breakfast offerings are in compliance with Brand Standard Audits and Local Health Regulations.
• Performs Global Food Safety Audit Quarterly.
• Maintain company S.O.P.'s regarding purchase orders, vouchering of invoices and checkbook accounting.
• Develop, initiate, and promote sales, including upselling programs for use by all service personnel.
• Complete all Food and Beverage forecasting and budgeting in a timely and efficient manner.
• Ensure that F&B employees are at all times, attentive, friendly, helpful and courteous to guests, all other employees and managers.
• Organize and conduct department meetings with staff as needed.
• Attend BEO meeting and Leadership Meetings
• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Must be flexible with hours work which will include weekdays, weekends and/or holidays
• Responsibilities include, but are not limited to the above areas.
• Ensuring quality, consistency and creativity are at the highest level.
• Assist in the production and execution of ideas for restaurant with emphasis on quality.
• Work independently and exercise independent judgment to resolve personnel and production issues.

REQUIREMENTS

• Direct hospitality food & beverage management experience (2-3 years minimum)
• Fluent in basic computer skills to include Word and Excel in business format.
• Fluent in electronic communications (email).
• Excellent verbal and written communication skills.
• Ability to work as team player with all levels of hotel staff.
• Excellent guest relations skills.
• College degree and/or equivalent experience required.
• Excellent judgment
• High ethical standards of conduct

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment. The employee will often work in the kitchen, restaurant, and outdoor venue areas. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.

EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.