Hotel Café Barista & Guest Experience

Remington Hotels; Village of Tarrytown (NY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Sheraton Tarrytown Hotel in Tarrytown, NY is seeking a guest services associate for front-desk-style duties. You will take orders, prepare items for guests, and ensure accuracy and courtesy in every interaction.

Position requires flexibility for nights, weekends, and holidays. Strong communication and teamwork are essential to provide memorable guest experiences in a hotel setting.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends and holidays.
• Team-oriented and enjoys delivering great guest experiences.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Take orders and prepare order items to guest satisfaction.
• Anticipate guest needs, respond promptly, and maintain positive guest relations.
• Responsible for cashiering: ringing in orders, taking payments and giving change.
• Ensure customer satisfaction by following up on special requests or complaints.

Job description

Take your stay to historic heights in the Hudson Valley area with a stay at Sheraton Tarrytown Hotel. Conveniently located near Sleepy Hollow and 25 miles away from New York City ,

Job Description

What you will be doing

• Responsible for taking orders, and preparing order items to guest satisfaction.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Responsible for cashiering, accurately and efficiently ringing in orders, taking payment and providing accurate change, when appropriate.
• Ensure customer satisfaction by communicating with guests to follow through with special requests, instructions or complaints.

Location

Tarrytown Sheraton NY-TSH

Requirements

What we are looking for $ 17.00 hr

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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