Hotel Bar Bartender: Craft Cocktails & Guest Experience

Hyatt Hotels Corporation; Charlotte (NC); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Free room nights

Discounted room rates

Health insurance

401K with company match

Paid vacation & sick days

Family leave & adoption assistance

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

HYATT House in Charlotte’s Uptown district is seeking an experienced bartender to join our bar team. You will greet guests, craft cocktails, check IDs, and keep a clean, well-stocked bar while driving guest satisfaction in a fast-paced setting.

Shifts are primarily 2–3 per week from 3PM–11PM, with some weekend coverage. Benefits include room nights, family discounts, and comprehensive health options for eligible staff.

Qualifications

• Previous bartending experience, preferably in a hotel or hospitality setting.
• Strong knowledge of alcoholic beverages, cocktails, wine, and beer.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Ability to stand for long periods and lift moderate weights.
• Knowledge of health and safety regulations, including proper handling and storage of alcohol.
• Must be at least 21 years old.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Bartender certification or training (e.g., TIPS, ServeSafe Alcohol).
• Ability to stand, walk, and serve drinks for long periods.
• Ability to lift and carry kegs, boxes of supplies, and other bar-related items.

Responsibilities

• Greet guests in a friendly and professional manner, providing prompt service and assisting with beverage orders.
• Prepare and serve a variety of alcoholic and non-alcoholic drinks, including cocktails, beer, wine, and specialty drinks according to the hotel’s standards.
• Check identification of guests to verify they are of legal drinking age.
• Maintain a clean and organized bar area, ensuring all supplies and equipment are stocked and ready for use.
• Upsell and promote drink specials, signature cocktails, and other items from the menu.
• Handle cash and process payments accurately using the hotel's point of sale (POS) system.
• Monitor guest behavior and consumption to ensure responsible alcohol service, intervening when necessary to prevent over-consumption.
• Assist with setting up and breaking down the bar area before and after service.
• Respond to guest inquiries, concerns, and requests promptly and professionally.
• Collaborate with other hotel staff to ensure a seamless and enjoyable experience for guests.
• Maintain cleanliness and sanitation in the bar area, following all health and safety guidelines.
• Ensure compliance with local alcohol regulations and company policies.
• Perform opening and closing duties as required, including restocking and preparing for the next shift.
• Hours for the position will be primarily 2-3 shifts a week 3PM - 11PM. Days will vary. Candidate must be available at least one weekend shift.
• Free room nights, Discounted and Friends & Family Room Rates.
• Medical, Prescription, Dental, and Vision Insurance (for full-time employees after 30 days)
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Skills

Bartending experience

Drink knowledge

Customer service

Attention to detail

Job description

HYATT House in Charlotte’s Uptown district is seeking an experienced bartender to join our bar team. You will greet guests, craft cocktails, check IDs, and keep a clean, well-stocked bar while driving guest satisfaction in a fast-paced setting.

Shifts are primarily 2–3 per week from 3PM–11PM, with some weekend coverage. Benefits include room nights, family discounts, and comprehensive health options for eligible staff.