Hotel Audio Visual Event Technician

Markeys; Austin, Northern (TX, KY); Hybride; USD 28 000 - 44 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Training and career development

Opportunities for advancement

Cutting-edge technology

ESOP ownership

Résumé du poste

Markey's, a multi-state leading provider of creative audio-visual services, seeks a Full-Time Hotel Technician to join our team at the Westin Austin Downtown. You will set up and operate a variety of high-end AV equipment for live, virtual, and hybrid client meetings hosted at the venue.

The role involves troubleshooting issues, tearing down equipment after events, and occasional evening or weekend shifts. This hourly, non-exempt position reports to the Technical department at Markey's.

Qualifications

• Must have working knowledge of AV equipment operation and troubleshooting.
• Ability to work in a collaborative team and follow on-site leadership.
• Excellent customer service and professional appearance.
• Strong attention to detail and time management.
• Ability to lift and move equipment up to 70 lbs.

Responsabilités

• Work closely with clients and the on-site team to ensure successful events.
• Set-up, tear-down, and occasional loading/unloading of equipment.
• Operate audio, visual, and lighting gear for live and virtual events.
• Provide excellent customer service to hotel staff and clients during events.
• Ensure equipment is functional and safely presented; brief clients on operation.
• Troubleshoot AV systems issues and resolve them satisfactorily.
• Fulfill other duties to ensure Markey's events run smoothly.

Connaissances

AV equipment operation

Team collaboration

Customer service

Attention to detail

Professional appearance

Description du poste

Hotel Audio Visual Event Technician

Department: Technical

Employment Type: Full Time

Location: Westin Austin Downtown

Reporting To: Jessica Heldt

Description

Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Full-Time Hotel Technician to add to our team at the Westin Austin Downtown. The Hotel Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings hosted at the venue. Also responsible for trouble-shooting any issues, and tearing down (striking) equipment post-event.

We are currently hiring for a Full-Time, hourly (non-exempt) position. The shift and hours will vary depending upon business need, and some evening & weekend work is required.

Position Responsibilities

1. Work closely with clients and the in-house Operations team to ensure the successful completion of events.
2. Set-up, tear-down, and occasional loading and unloading of equipment.
3. Operate all types of audio, visual, and lighting equipment, for both live and virtual events.
4. Provide excellent customer service to hotel employees and clients, promptly handling any equipment changes/requests.
5. Ensure equipment is functional, safely and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing.
6. Trouble-shoot any equipment or A/V systems issues with satisfactory resolution.
7. Fulfill other duties as assigned to ensure success of Markey's events.

Requirements

• Must have a good working knowledge of all types of audio visual equipment including operation, set-up, troubleshooting, and explanation of equipment.
• Ability to work in a collaborative team environment, as well as independently, and follow directions from the supervisor or on-site leader.
• Must have excellent customer service skills, and maintain a positive and professional appearance and attitude at all times.
• Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities.
• Ability to embrace Markey's culture and demonstrate company values, respect diversity, and follow all company policies and procedures.
• Physical demands include frequent bending, pushing/pulling gear, and lifting up to 70 lbs.

Become a part of our team!

Established in 1959 and with more than 65 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and MOST DIVERSE & RELIABLE EQUIPMENT the industry has to offer. We are committed to providing a good working environment where all employees treat each other with respect and dignity, where employees are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud.

At Markey's we are a 100% Employee-Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits!

We offer:

• Competitive salary
• Training and career development
• Opportunities for advancement
• Opportunities to problem solve with creative thinking
• Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
• A wide range of experienced staff to work with and learn from on a daily basis
• Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)

Check us out at www.markeys.com!