Hostperson - Jasmine - Bellagio

MGM Resorts International; United States; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel, food and beverage discounts

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

MGM Resorts International is seeking a Hostperson at Bellagio in Las Vegas to warmly greet guests and support front-of-house operations. This role ensures smooth service, accurate reservations, and clean, well-stocked outlets throughout shifts.

Ideal candidates are 21+ with 2+ years of restaurant experience, able to work varied shifts including weekends and holidays, and may speak Cantonese or Mandarin. OpenTable, SevenRooms, and InfoGenesis POS familiarity is a plus.

Qualifications

• Must be 21+ years old.
• 2+ years experience in a restaurant as a food runner or server is preferred.
• Ability to work varied shifts including weekends and holidays.

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, and special requests.
• Maintain knowledge of daily activities, group events, reservations, table numbers, and dress code.
• Greet guests promptly as they enter the restaurant.
• Answer phones, manage reservations, and update the reservation book.
• Ensure menus and inserts are current and replace worn menus.
• Relay guest needs to kitchen/management and relay guest reactions to leadership.
• Check back with waiting guests and keep them informed about table status.
• Maintain cleanliness, sanitation, and organization of work areas; close out phones at shift end.
• Perform other duties as assigned.

Skills

Cantonese

Mandarin

Customer service

Tools

OpenTable

SevenRooms

InfoGenesis POS

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB

It is the primary responsibility of the Hostperson for Jasmine inside the Bellagio to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Hostperson is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

THE STARTING RATE: $17.2298 Hourly

THE DAY-TO-DAY

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management

• Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant

• Greet guests promptly as they enter the restaurant

• Answer phones, keep accurate count of reservations and handle reservation book

• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition

• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service

• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them

• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice-loop at end of shift

• Perform other job-related duties as requested

THE IDEAL CANDIDATE

• Must be 21+ years of age or older

• Work varied shifts, to include weekends and holidays required

• 2+ Years of prior relevant experience in a restaurant as a food runner or server preferred

• Ability to speak Cantonese and/or Mandarin preferred

• Skilled in handling and processing to-go orders with accuracy and efficiency

• Proficient in reservation management using OpenTable and SevenRooms

• Experienced in operating InfoGenesis POS systems

THE PERKS & BENEFITS

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community