Host - Shores Restaurant

La Jolla Beach & Tennis Club Partners, LP; San Diego (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Free daily meals

Medical, Dental, Vision

401K

Paid time off

Dining discounts

Employee discounts

Referral bonus

Job summary

La Jolla Beach & Tennis Club in San Diego is seeking a friendly Host to coordinate dining room seating and reservations, creating a positive first impression for guests.

You will supervise dining room staff, greet patrons, answer calls, and assist with payments while maintaining our Signature Service standards and safety certifications.

Qualifications

• High school diploma or GED; or related short training.
• Clear ability to communicate in English and read safety rules and procedures.
• Willingness to obtain local Food Handlers and Responsible Beverage Service certifications.
• Prior restaurant host/hostess experience preferred.

Responsibilities

• Schedules dining reservations and arranges parties or special services for diners following set procedures.
• Greets guests in a friendly and courteous manner, escorts them to tables, and provides menus.
• Promptly answers all incoming calls and accurately handles reservations and message taking.
• Assigns workstations and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other supplies.
• Collects and processes payments from customers and totals receipts at end of shift.

Skills

Customer service

Professional demeanor

Communication

Education

High school diploma or GED

Tools

POS system

Job description

What we offer:

• Free daily meal and salad bar
• Medical, Dental, Vision
• 401K (based on employment status)
• Paid vacation, sick, and holiday time
• Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
• Property retail shop and hotel discounts
• $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club

What we ask:

Consistently provide professional, attentive, and genuinely friendly service

Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests

Hourly Rate $20.09

Summary

Supervises and coordinates activities of dining room personnel to provide fast and courteous service to patrons.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules dining reservations and arranges parties or special services for diners following set procedures.
• Arranges parties or special services for meals following the setup procedures.
• Greets guests in a friendly and courteous manner, escorts them to tables, and provides menus.
• Promptly answers all incoming calls and accurately handles reservations and message taking.
• Assigns workstations and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
• Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
• Delegates responsibility with follow-up to maintain the highest standard of cleanliness.
• Investigates and resolves food quality and service complaints.
• Inspect “side work” (preparation and closing work) assignments to assure tasks are completed.
• Assigns work to bar staff and expedites food orders.
• Collects and processes payments from customers.
• Totals receipts at the end of shift and collects server transactions.
• Verifies sales and clears cash register.
• Responsible for opening/closing procedures of Dining Room.
• Must obtain and maintain a current San Diego County Food Handlers and Responsible Beverage Service certification.
• Other duties may be assigned.

OUTCOME

The Host creates the first impression on the phone or in person. It is a position that is essential to the efficient and smooth operation of the dining room to ensure that customers have a positive dining experience and to ensure that employees have appropriate supervisory guidance.

SUPERVISORY RESPONSIBILITIES

Assists in supervision in the restaurant dining area. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and solving problems.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Previous experience at a restaurant preferred.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively to customers or employees of organization.
• Must have the ability to communicate effectively in English.

MATHEMATICAL SKILLS

• Ability to calculate figures and amounts such as discounts, interest, and percentages.
• Ability to apply concepts of basic math.

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Must obtain and maintain a San Diego County Food Handlers and Responsible Beverage Service certification.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods of time and talk, see or hear. The employee frequently is required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl; and taste or smell. The employee must constantly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

WORKING CONDITIONS ENVIRONMENT

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, burns from hot equipment and lacerations from sharp objects. The noise level in the work environment is usually moderate to loud. The pace is generally moderate and may be quite fast. Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures. The La Jolla Beach & Tennis Club is committed to ensuring a safe work environment for all employees. In compliance with federal “Right to Know” requirements, the company freely discloses this information so that all employees are informed about potential hazards in the workplace. We encourage all employees to immediately report any known or potentially dangerous hazards to management.

INTERACTION

Employees in this position have daily interaction with managers, supervisors, service and kitchen personnel, as well as customers. Employees also regularly interact with other department personnel. This position requires the ability to effectively communicate with and interact with these and other designated internal or external customers.

SCHEDULING

This company operates seven days a week, 24 hours a day. Shifts will generally be rotated, as much as possible to be fair to everyone. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the number of hours that you work.

Equal Employment Opportunity

LJBTC INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits & Perks

Join our team and enjoy a range of benefits designed to support your well-being and career growth. Our perks include a free daily meal, employee discounts, and comprehensive medical, dental, and vision insurance. We offer career growth opportunities, 401K matching, and paid vacation, sick leave, and holiday time to ensure a balanced and rewarding work experience.

About La Jolla Beach & Tennis Club

La Jolla Beach & Tennis Club is a fifth-generation, family-owned and operated company dedicated to the operation of a 21-acre beachside resort. The resort encompasses three properties, including the exclusive 90-room La Jolla Beach & Tennis Club, the 128-room La Jolla Shores Hotel and the award-winning Marine Room restaurant. Resort amenities include 13 championship tennis courts, 5 pickleball courts, a nine-hole Par-3 golf course, two swimming pools, three oceanfront restaurants and cocktail lounges, and one of Southern California’s only private beaches.