Host-PT

Mile Marker One Waterfront Restaurant; Gloucester (MA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in the restaurant sector is seeking a dynamic Host/Hostess to join their team. This part-time role offers the opportunity to create unforgettable experiences for guests in a vibrant marina setting. As the face of the restaurant, you'll greet guests with warmth, manage seating efficiently, and ensure a smooth dining experience. With a focus on hospitality, you'll play a key role in maintaining a welcoming atmosphere and assisting staff as needed. If you're passionate about the culinary arts and enjoy a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• Previous experience as a Host/Hostess in a busy restaurant environment preferred.
• Strong organizational and multitasking abilities with attention to detail.
• Excellent interpersonal and communication skills with a warm and welcoming personality.

Responsibilities

• Greet all guests with a genuine smile and welcoming attitude upon arrival.
• Manage the restaurant seating chart effectively for optimal flow.
• Answer phone calls promptly and professionally, taking reservations accurately.

Skills

Passion for hospitality

Serving experience

Creating unforgettable memories

Education

High School Diploma or equivalent

Tools

OpenTable

Job description

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Do you love hospitality and the marina lifestyle? Are you looking for a part time hosting position where you can assure unforgettable experiences for restaurant guests? Mile Marker One - Waterfront Dining is looking for you. We are hiring for late April and May.

Mile Marker One is a restaurant serving breakfast, brunch, lunch and dinner and is open year-round. We're set on a beautiful marina. We have indoor dining and igloo dining. In the late spring, the Bridge Deck opens for a beautiful outdoor deck experience. The servers and bartenders are dedicated to making sure every guest has a wonderful time. We have live music sometimes with dinner. Wine tasting dinners and more. Currently we are open 5 days a week, but in the late spring we open 7 days a week. Mile Marker One is a fun friendly restaurant featuring amazing scallops, oysters, seafood and more! Everything from our burger to our lobster roll is incredibly delicious. In the Summer and Fall, we are very fast paced. In the Winter and Spring, we feature amazing food and wine pairing dinners, tequila dinners, and more. We host corporate events, rehearsal dinners, private and semi-private dining both in our restaurant and event space.

We are attached to a hotel as well with an indoor heated pool and jacuzzi.

This position is seasonal.

Host

Location: Gloucester, MA, 01930

Skills: Passion for hospitality, serving experience, creating unforgettable memories.

Position Summary:

As a Host/Hostess at Mile Marker One, you are the face of our restaurant. You will be responsible for greeting guests with a warm smile, managing the seating chart efficiently, providing accurate wait times, and ensuring a smooth and positive start to their dining experience. Your friendly demeanor and organizational skills are crucial in setting the tone for an enjoyable visit.

Responsibilities:

• Guest Welcome: Greet all guests with a genuine smile and welcoming attitude upon arrival.
• Seating Management: Manage the restaurant seating chart effectively, taking into account guest preferences, party size, and server sections to ensure optimal flow and fair distribution of tables.
• Waitlist Management: Accurately record guest names and party sizes on the waitlist, provide realistic estimated wait times, and keep guests informed of their status in a courteous manner.
• Guest Escort: Escort guests to their assigned tables with a friendly and engaging demeanor.
• Phone Etiquette: Answer phone calls promptly and professionally, taking reservations accurately, providing information about the restaurant, and answering guest inquiries.
• Information Provider: Be knowledgeable about the restaurant's menu, hours of operation, special events, and any other relevant information to assist guests.
• Liaison: Act as a communication hub between guests, servers, and management, relaying information efficiently.
• Maintaining the Host Stand: Keep the host stand clean, organized, and well-stocked with menus, reservation books, and other necessary materials.
• Guest Farewell: Thank guests sincerely as they depart and invite them to return.
• Assisting Staff: Assist servers and bussers with tasks such as clearing and setting tables when needed to ensure efficient service.
• Observational Awareness: Monitor the dining room for open tables and potential guest needs.
• Problem Solving: Address guest inquiries and minor concerns with professionalism and escalate issues to management when necessary.
  
  
  

Qualifications:

• Previous experience as a Host/Hostess in a busy restaurant environment preferred.
• Excellent interpersonal and communication skills with a warm and welcoming personality.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to remain calm and professional under pressure.
• Excellent phone etiquette.
• Ability to stand and walk for extended periods.
• Basic knowledge of restaurant operations is a plus.
• Familiarity with reservation systems (e.g., OpenTable) is a plus.
• A positive and team-oriented attitude.
• Professional appearance and demeanor.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Restaurants

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