Host, Harriet's

SH Group; Nashville (TN); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Starwood Hotels in Nashville is seeking a Host/Hostess to welcome guests with warmth and exemplary service, reflecting the brand in every interaction. You will be the first impression of our hotel, coordinating with the dining team to ensure smooth guest flow and a memorable experience for all visitors in a fast-paced, 24-hour operation.

Join a mission-driven company that values hospitality, teamwork, and guest satisfaction, offering opportunities to grow within a global luxury hotel brand.

Qualifications

• Previous similar work experience in hospitality or food/beverage.
• Basic knowledge of banquet operations.
• Willingness to work a 24-hour operation.

Responsibilities

• Greet restaurant guests and provide warm, welcoming service.
• Reflect the Starwood brand through impeccable hospitality.
• Collaborate with the dining team to ensure a smooth guest experience.

Skills

Hospitality

Team player

Detail oriented

Flexible hours

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

When restaurant guests arrive , the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand's best self.

We're currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.

About you

• Passionate about hospitality and food and beverage with previous similar work experience.
• Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

About us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law.

If you require any special accommodations, please visit People Operations.